# 1.10.6 Stuck on Upgrading Roundcube

**URL:** <https://forum.hestiacp.com/t/1-10-6-stuck-on-upgrading-roundcube/22437>\
**Category:** Uncategorized\
**Created:** [November 7, 2026, 1:43am UTC](https://forum.hestiacp.com/t/1-10-6-stuck-on-upgrading-roundcube/22437 "2026-11-07T01:43:04Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![johnny](https://forum.hestiacp.com/user_avatar/forum.hestiacp.com/johnny/32/282_2.png) [@johnny](https://forum.hestiacp.com/u/johnny)\
**Post date:** [November 7, 2026, 1:43am UTC](https://forum.hestiacp.com/t/1-10-6-stuck-on-upgrading-roundcube/22437/1 "2026-11-07T01:43:04Z")

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Trying to update im on Ubuntu 24.04

but stuck here for at least 10 mins now this happened last time I ctrl ced and had to run dpkg -a configure to fix

[!] IMPORTANT INFORMATION:

Default configuration files and templates may be modified or replaced  
during the upgrade process. You may restore these files from:

# Backup directory: /root/hst\_backups/061120262038/

Installation log: /root/hst\_backups/061120262038/hst-upgrade-061120262038.log

# [\*] Backing up existing templates and configuration files…

# [!] Performing system health check before proceeding with installation…

[\*] Health check complete. Starting upgrade from 1.10.5 to 1.10.6…

[-] Now applying patches and updates for version v1.10.6…  
[+] Adding support for custom DKIM selector in Exim  
[+] Exim4 restarted successfully with custom DKIM selector support  
[+] Allowing unattended-upgrades to install PHP updates  
[+] Allowing unattended-upgrades to install nginx updates  
[+] Fixing PhpMyAdmin SSO config…  
[+] Allowing unattended-upgrades to install MariaDB updates  
[+] Allowing unattended-upgrades to install Node.js updates  
[+] Trimming whitespace from web domain IP addresses  
[+] Allowing unattended-upgrades to install PostgreSQL updates  
[+] Fixing Exim HELO checks  
[+] Backup created: /etc/exim4/exim4.conf.template.20261106-203852.acl\_check\_mail.bak  
[+] Exim replacement done successfully  
[+] Regenerating configuration and restarting Exim  
[+] Exim restarted successfully with the new configuration  
[+] Updating phpMyAdmin nginx configuration  
[+] Allowing unattended-upgrades to install Apache updates  
[!] Upgrading File Manager to version 7.16.9…  
[!] Upgrading Roundcube to version 1.7.5…

Progress: [60%] [#########################################################################################################################…]

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<div class="post-metadata">

**Author:** ![johnny](https://forum.hestiacp.com/user_avatar/forum.hestiacp.com/johnny/32/282_2.png) [@johnny](https://forum.hestiacp.com/u/johnny)\
**Post date:** [November 7, 2026, 1:47am UTC](https://forum.hestiacp.com/t/1-10-6-stuck-on-upgrading-roundcube/22437/2 "2026-11-07T01:47:20Z")

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so whiles its stuck here I was able to access roundcube mail and when I hit about looks like it upgraded to 1.7.5 yet its still stuck at updating

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**Author:** ![sahsanu](https://forum.hestiacp.com/user_avatar/forum.hestiacp.com/sahsanu/32/9318_2.png) [@sahsanu](https://forum.hestiacp.com/u/sahsanu)\
**Post date:** [November 7, 2026, 1:49am UTC](https://forum.hestiacp.com/t/1-10-6-stuck-on-upgrading-roundcube/22437/3 "2026-11-07T01:49:53Z")

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Type `yes` and press `Enter` to continue the installation.

Related post: [Upgrade 1.10.6 error, do I need to type 'yes' manually for it to proceed?](https://forum.hestiacp.com/t/upgrade-1-10-6-error-do-i-need-to-type-yes-manually-for-it-to-proceed/22432)

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<div class="post-metadata">

**Author:** ![johnny](https://forum.hestiacp.com/user_avatar/forum.hestiacp.com/johnny/32/282_2.png) [@johnny](https://forum.hestiacp.com/u/johnny)\
**Post date:** [November 7, 2026, 1:53am UTC](https://forum.hestiacp.com/t/1-10-6-stuck-on-upgrading-roundcube/22437/4 "2026-11-07T01:53:57Z")

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I did a ctrl z which broke out prolly means its putting in the background task because I see task like rebuilding domains under ps -axu so ill let it ride out

Thanks for your quick response @sahsanu

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<div class="post-metadata">

**Author:** ![johnny](https://forum.hestiacp.com/user_avatar/forum.hestiacp.com/johnny/32/282_2.png) [@johnny](https://forum.hestiacp.com/u/johnny)\
**Post date:** [November 7, 2026, 2:04am UTC](https://forum.hestiacp.com/t/1-10-6-stuck-on-upgrading-roundcube/22437/5 "2026-11-07T02:04:22Z")

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Okay so here what I did after no more rebuilds were coming on ps-axu I killed -9 dpkg did a dpkg -a --configure and it ran through again as normal now im updated.

I know for the in the future that ill have type yes then enter since it was hiding

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<div class="post-metadata">

**Author:** ![sahsanu](https://forum.hestiacp.com/user_avatar/forum.hestiacp.com/sahsanu/32/9318_2.png) [@sahsanu](https://forum.hestiacp.com/u/sahsanu)\
**Post date:** [November 7, 2026, 2:06am UTC](https://forum.hestiacp.com/t/1-10-6-stuck-on-upgrading-roundcube/22437/6 "2026-11-07T02:06:38Z")

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> [@johnny](#):
>
> In the future that ill have type yes then enter

In the future that shouldn’t happen again 😉

> <https://github.com/hestiacp/hestiacp/pull/5910>
>
> This issue only happens when composer is installed globally.
> 
> Move the \`COMPOSER…\_ALLOW\_SUPERUSER=1\` export before calling installto.sh in v-add-sys-roundcube.
> 
> installto.sh runs bin/update.sh, which uses composer to update Roundcube. Since the variable was exported too late, Composer didn't receive it and, when running as root, waited for user confirmation.
> 
> Because the output is redirected to /dev/null, the prompt is hidden and the upgrade appears stuck.
> 
> Exporting the variable before installto.sh ensures Composer inherits it, skips the prompt and completes the upgrade automatically.
