Awstats Error 500

When I activate the statistics putting a username and password, when I go to enter I get ERROR 500.

Where exactly you got that 500 internal? In the backend/interface or awstats itself? Have you checked the related logs?

I put Username and Password and it already returns ERROR 500.

What logs should I look at?

Where do you put username and password? Please be a bit more informative, write step by step what you’re doing. Logs depends where the error occures.

I enter the Hestia panel, I go to the domain, I activate the statistics and I put a username and password, and I click Save.

and then I go to the url:


I get an alert to put the username and password, I put them …

… the following is Error 500

Check /var/log/nginx/domains/ and then the error log of the domain

If you have Nginx + Apache it will be /var/log/apache2/domains

what comes out is the following …

[Mon Mar 15 17:53:50.407752 2021] [core:error] [pid 6196:tid 140656278234880] [client xx.xx.xx.xx:0] AH00037: Symbolic link not allowed or link target not accessible: /home/XXX/web/

The awstats folder does not exist but stats

the link is domain.tld/vstats

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