Backups don't work 😕

I’ve been using HestaCP for some time, but I was never able to make backups, either through the web panel or via ssh.
My VPS Server: 12-core CPU, 4GB RAM and 25GB storage (17GB free).

I tried to backup a small user with only one website (19MB), I used the command

v-backup-user bryan

It is running an infinite loop and never finishes the backup.

2021-02-05 00:02:13 Load Average 10
2021-02-05 00:03:13 Load Average 13
2021-02-05 00:04:13 Load Average 11
2021-02-05 00:05:13 Load Average 8
2021-02-05 00:06:13 Load Average 9
2021-02-05 00:07:13 Load Average 11
2021-02-05 00:08:13 Load Average 9
2021-02-05 00:09:13 Load Average 12
2021-02-05 00:10:13 Load Average 8
2021-02-05 00:11:13 Load Average 8
2021-02-05 00:12:13 Load Average 9
2021-02-05 00:13:13 Load Average 11

What can it be?

After searching a lot, I found a solution:

Edit the file:
/usr/local/hestia/func/main.sh

I switched this line:
BACKUP_LA_LIMIT=cat /proc/cpuinfo | grep processor | wc -l

For this
BACKUP_LA_LIMIT=30

Using the command v-backup-user username, the backup (zstd) was created in 0.5s.

Whoever has this problem, here is the solution.

As written on github, not a good idea: Backups don’t work · Issue #1612 · hestiacp/hestiacp · GitHub

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