Cant send or receive emails

I see no errors in logs but cant send or recive emails:

I dont know where to start or what logs I need to get, Send me any command for logs I need to run for you

I cant seem to get emails when I send out and I cant seem to receive any either

DKIM and SPF are setup so idk

a lot of provider block port 25. since you said both send and receive arent working makes me wonder.

just glanced at this they dont seem to differentiate which tests are run on the server and which ones need to run external. it is the external ones i was wanting to point out.

this has to be run from a server that DOESNT have port 25 blocked. This is not run on your hestia server
telnet hestia_server 25

it should spit back something along these lines

user@dserver:~$ telnet hestia_server 25
Trying aa.bb.yy.xxx...
Connected to hestia_server.
Escape character is '^]'.
220 hestia_server.com

CTRL-C to exit

dont do it to many times or you may get banned from your server :slight_smile:
If your port 25 is blocked it will not spit back anything.

That was one issue I guess but my provider unblocked, I restarted and I still cant send/receive I did a full VPS restock any idea the issue?

check /var/log/exim/mainlog (or exim4).

1 Like

Here are the logs I got:

2024-08-18 05:36:26 1sfPp8-000N1m-0y == *************** R=dnslookup T=remote_smtp defer (-54): retry time not reached for any host for '***************'
2024-08-18 05:36:26 1sfNlK-000Cyb-1s == ******************** R=dnslookup T=remote_smtp defer (-54): retry time not reached for any host for '***********'
2024-08-18 05:36:26 1sfOUf-000599-0X == ********************** R=dnslookup T=remote_smtp defer (-54): retry time not reached for any host for '***********'
2024-08-18 05:36:27 1sfPhO-000I8a-2y == *************** R=dnslookup T=remote_smtp defer (-54): retry time not reached for any host for '*************'
2024-08-18 05:36:27 End queue run: pid=245115
2024-08-18 05:52:24 no host name found for IP address ************
2024-08-18 05:52:25 TLS error on connection from [************] (gnutls_handshake): An unexpected TLS packet was received.
2024-08-18 06:02:03 Start queue run: pid=248820
2024-08-18 06:02:03 1sfPp8-000N1m-0y == *************** R=dnslookup T=remote_smtp defer (-54): retry time not reached for any host for '***************'
2024-08-18 06:02:04 1sfNlK-000Cyb-1s == ******************** R=dnslookup T=remote_smtp defer (-54): retry time not reached for any host for '***********'
2024-08-18 06:02:04 1sfOUf-000599-0X == ********************** R=dnslookup T=remote_smtp defer (-54): retry time not reached for any host for '***********'
2024-08-18 06:02:04 1sfPhO-000I8a-2y == *************** R=dnslookup T=remote_smtp defer (-54): retry time not reached for any host for '*************'
2024-08-18 06:04:15 1sfZZa-000o8f-14 H=gmail-smtp-in.l.google.com [************] Connection timed out
2024-08-18 06:06:26 1sfZZa-000o8f-14 H=alt1.gmail-smtp-in.l.google.com [*************] Connection timed out
2024-08-18 06:07:37 no host name found for IP address ************
2024-08-18 06:07:37 no host name found for IP address ************
2024-08-18 06:07:38 TLS error on connection from [************] (gnutls_handshake): The TLS connection was non-properly terminated.
2024-08-18 06:07:38 TLS error on connection from [************] (gnutls_handshake): An unexpected TLS packet was received.
2024-08-18 06:07:38 no host name found for IP address ************
2024-08-18 06:07:39 TLS error on connection from [************] (gnutls_handshake): An unexpected TLS packet was received.
2024-08-18 06:08:37 1sfZZa-000o8f-14 H=alt2.gmail-smtp-in.l.google.com [************] Connection timed out
2024-08-18 06:10:48 1sfZZa-000o8f-14 H=alt3.gmail-smtp-in.l.google.com [*************] Connection timed out
2024-08-18 06:12:59 1sfZZa-000o8f-14 H=alt4.gmail-smtp-in.l.google.com [*************] Connection timed out
2024-08-18 06:12:59 1sfZZa-000o8f-14 == ******************** R=dnslookup T=remote_smtp defer (110): Connection timed out
2024-08-18 06:12:59 End queue run: pid=248820
2024-08-18 06:18:21 H=mail-pf1-f177.google.com [**************] X=TLS1.3:ECDHE_SECP256R1__RSA_PSS_RSAE_SHA256__AES_128_GCM:128 CV=no SNI=*********** F=<********************> rejected RCPT <*********@qm>
2024-08-18 06:32:03 Start queue run: pid=252535
2024-08-18 06:34:19 1sfZZa-000o8f-14 H=gmail-smtp-in.l.google.com [************] Connection timed out
2024-08-18 06:36:30 1sfZZa-000o8f-14 H=alt4.gmail-smtp-in.l.google.com [*************] Connection timed out
2024-08-18 06:36:30 1sfZZa-000o8f-14 == ******************** R=dnslookup T=remote_smtp defer (110): Connection timed out
2024-08-18 06:38:41 1sfPp8-000N1m-0y H=reception.mail-tester.com [************]: SMTP timeout after initial connection: Connection timed out
2024-08-18 06:38:41 1sfPp8-000N1m-0y == *************** R=dnslookup T=remote_smtp defer (110): Connection timed out H=reception.mail-tester.com [************]: SMTP timeout after initial co>
2024-08-18 06:38:41 1sfNlK-000Cyb-1s == ******************** R=dnslookup T=remote_smtp defer (-54): retry time not reached for any host for '***********'
2024-08-18 06:38:41 1sfOUf-000599-0X == ********************** R=dnslookup T=remote_smtp defer (-54): retry time not reached for any host for '***********'
2024-08-18 06:38:41 1sfPhO-000I8a-2y == *************** R=dnslookup T=remote_smtp defer (-54): retry time not reached for any host for '*************'
2024-08-18 06:38:41 End queue run: pid=252535
2024-08-18 07:02:03 Start queue run: pid=256747
2024-08-18 07:02:03 1sfPp8-000N1m-0y == *************** R=dnslookup T=remote_smtp defer (-54): retry time not reached for any host for '***************'
2024-08-18 07:02:04 1sfNlK-000Cyb-1s == ******************** R=dnslookup T=remote_smtp defer (-54): retry time not reached for any host for '***********'
2024-08-18 07:02:04 1sfOUf-000599-0X == ********************** R=dnslookup T=remote_smtp defer (-54): retry time not reached for any host for '***********'
2024-08-18 07:02:04 1sfPhO-000I8a-2y == *************** R=dnslookup T=remote_smtp defer (-54): retry time not reached for any host for '*************'
2024-08-18 07:04:15 1sfZZa-000o8f-14 H=gmail-smtp-in.l.google.com [************] Connection timed out
2024-08-18 07:06:26 1sfZZa-000o8f-14 H=alt1.gmail-smtp-in.l.google.com [************] Connection timed out
2024-08-18 07:08:17 H=mail-io1-f51.google.com [************] X=TLS1.3:ECDHE_SECP256R1__RSA_PSS_RSAE_SHA256__AES_128_GCM:128 CV=no SNI=*********** F=<********************> rejected RCPT <*********@qmir>
2024-08-18 07:08:37 1sfZZa-000o8f-14 H=alt2.gmail-smtp-in.l.google.com [************] Connection timed out
2024-08-18 07:10:48 1sfZZa-000o8f-14 H=alt3.gmail-smtp-in.l.google.com [************] Connection timed out
2024-08-18 07:10:48 1sfZZa-000o8f-14 == ******************** R=dnslookup T=remote_smtp defer (110): Connection timed out

You should be able to understand the log on your own if you want to run a server with hestia on top. What I see is a lot of connection timeout, leads to that the port is still blocked.

1 Like