Error: DNS record for (my website) doesn't exist

Well, seems you have removed the glue records for ns1.webseousa.com and ns2.webseousa.com in the registrar side

Now your DNS server in Hestia can’t resolve webseousa.com, don’t know what you did.

Nothing, i just see the DNSSEC for webseousa.com on interserver and appears empty like that

I mean in Hestia, a few minutes ago I could resolve it asking directly to your server but not now.

dig @194.140.199.175 webseousa.com +nocmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: SERVFAIL, id: 52908
;; flags: qr rd; QUERY: 1, ANSWER: 0, AUTHORITY: 0, ADDITIONAL: 1
;; WARNING: recursion requested but not available

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 1232
; COOKIE: 6402590000d8e3fe0100000066a2adba75b1f750029d1158 (good)
;; QUESTION SECTION:
;webseousa.com.                 IN      A

;; Query time: 139 msec
;; SERVER: 194.140.199.175#53(194.140.199.175) (UDP)
;; WHEN: Thu Jul 25 21:55:38 CEST 2024
;; MSG SIZE  rcvd: 70

Ok, what can you see now?

Exactly the same error. There is something wrong with the zone of webseousa.com.

systemctl restart bind9
systemctl status bind9 --no-pager -l

How can i fix? Because webseousa.com doesn’t have DNSSEC

I don’t know what is happening to that zone in Hestia, that’s the reason I told to use these commands:

systemctl restart bind9
systemctl status bind9 --no-pager -l

Also, now you have modified the nameservers for webseousa.com so I cant’t follow you.

$ dig webseousa.com ns +nocmd +noall +answer
webseousa.com.          86386   IN      NS      cdns2.interserver.net.
webseousa.com.          86386   IN      NS      cdns3.interserver.net.
webseousa.com.          86386   IN      NS      cdns1.interserver.net.

Yes, i was changed the nameservers but i dod it again, that nameservers you shows me are the originals, and havig at the beginning

I see you changed completely the name servers for webseousa.com and they are resolving now but you added glue records for domain mmptreeservicellc.com and you shouldn’t.

Remove the glue records (not the name servers), just the glue records added at registrar for mmptreeservicellc.com.

$ dig @a.gtld-servers.net mmptreeservicellc.com ns +noall +auth +add
mmptreeservicellc.com.  172800  IN      NS      ns1.webseousa.com.
mmptreeservicellc.com.  172800  IN      NS      ns2.webseousa.com.
ns1.webseousa.com.      172800  IN      A       194.140.199.175
ns2.webseousa.com.      172800  IN      A       194.140.199.175

Once removed the glue records, the above command should show this output:

mmptreeservicellc.com.  172800  IN      NS      ns1.webseousa.com.
mmptreeservicellc.com.  172800  IN      NS      ns2.webseousa.com.

Ok, i understand, so i should to remove glue records only on Hestia, right ?


Is this that you said i should delete ?

No, as I said, only in your registrar.

You still have DNSSEC records assigned at your registrar for mmptreeservicellc.com and you must remove them.

$ dig mmptreeservicellc.com ds +trace -4
[...]
mmptreeservicellc.com.  86400   IN      DS      19145 8 2 DA0CE21E72BDB162DEEB32F8204CACB215669FC99472E099EADBB5F6 3D60E4E3
mmptreeservicellc.com.  86400   IN      RRSIG   DS 13 2 86400 20240730023231 20240723012231 59354 com. vWU5d21ZJtSvba7TwOPTjOdpu4HSJcbVjFbe6JQcJbtjZ+YsZ4XaeekS MSsNyxKGzalMtIVv4RSK2Pjrdej+pg==
[...]

Ok, can you teach me how to redirect to my registrar, please?

Sorry but I don’t know what you mean.

If you have doubts about how the registrar’s control panel works, or how to do something there, you should ask your registrar.

I was think that my registrar is Hestia or is Interserver ?

Hestia is not your register…

Registrar: Tucows Domains Inc. But it can also be a reseller of them

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My domain is on Interserver, so it is my registrar? I don’t really know

Yes, Interserver is your registrar.