Nasser
April 18, 2021, 12:25pm
1
Hello,
Thank you for your support.
I started having the following error showing on my log every day starting from 22/03/2021.
Error: DNS record for www.primary.domain doesn’t exist
The Aliases WWW is not working and I can’t add any other sub-domain.
I am using Cloudflare on the following settings
The error effected my WordPress website
I tried to disable then enable the SSL from HestiaCP but that didn’t fix the issue.
Can you help me please.
falzo
April 18, 2021, 12:31pm
2
where do you have your dns-servers? the error message is pretty clearly pointing out, that www. can’t be resolved, so something is wrong with your dns settings for that subdomain.
use dig or nslookup to check for www.yourdomain.com etc.
1 Like
Nasser
April 19, 2021, 9:28pm
3
Hello falzo,
Thank you for your quick response.
The problem was related to the domain name provider and It is fixed now.
I appreciate your support.
Thank you.
system
Closed
May 19, 2021, 9:29pm
4
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.