# Extremely slow web panel **URL:** \ **Category:** Community Support\ **Created:** [October 6, 2026, 3:44pm UTC](https://forum.hestiacp.com/t/extremely-slow-web-panel/22258 "2026-10-06T15:44:45Z")\ **Posts on this page:** 13\ **Page:** 1
**Author:** ![jilabaca](https://forum.hestiacp.com/user_avatar/forum.hestiacp.com/jilabaca/32/9135_2.png) [@jilabaca](https://forum.hestiacp.com/u/jilabaca)\ **Post date:** [October 6, 2026, 3:44pm UTC](https://forum.hestiacp.com/t/extremely-slow-web-panel/22258/1 "2026-10-06T15:44:45Z")
Hi, I’m running HestiaCP with over 700 users (students) and am experiencing several issues; I’ll split them into separate threads to see if you can help. My second issue concerns the panel itself: navigating between different options—such as listing users or accessing the main panel configuration—is extremely slow. In terms of resources, the server has 32GB of RAM and 8 vCPUs. Do you have any ideas about what might be causing this, what could be optimized, or if there are any maintenance tasks I should perform? Thanks ---
**Author:** ![sahsanu](https://forum.hestiacp.com/user_avatar/forum.hestiacp.com/sahsanu/32/9318_2.png) [@sahsanu](https://forum.hestiacp.com/u/sahsanu)\ **Post date:** [October 6, 2026, 8:14pm UTC](https://forum.hestiacp.com/t/extremely-slow-web-panel/22258/2 "2026-10-06T20:14:39Z")
Hi, > [@jilabaca](#): > > Do you have any ideas about what might be causing this Yes, the issue is the function `backendtpl_with_webdomains()` in `web/inc/main.php` executing `v-list-web-domains` once per user, in your case more than 700 times. I’ve created a new script to avoid this but you must add the new script and modify the main.php. Execute below commands as root: ```t sudo -i ``` ```t mv /usr/local/hestia/web/inc/main.php /usr/local/hestia/web/inc/main.php.ori curl -fsSL https://deve.dev/jilabaca/main.php.mod -o /usr/local/hestia/web/inc/main.php curl -fsSL https://deve.dev/jilabaca/v-list-web-domain-backendtpl-all -o /usr/local/hestia/bin/v-list-web-domain-backendtpl-all chmod 755 /usr/local/hestia/bin/v-list-web-domain-backendtpl-all ``` ---
**Author:** ![jilabaca](https://forum.hestiacp.com/user_avatar/forum.hestiacp.com/jilabaca/32/9135_2.png) [@jilabaca](https://forum.hestiacp.com/u/jilabaca)\ **Post date:** [October 6, 2026, 8:17pm UTC](https://forum.hestiacp.com/t/extremely-slow-web-panel/22258/3 "2026-10-06T20:17:19Z")
Here are the times I’m getting when listing users, for example. ![image](https://forum.hestiacp.com/uploads/default/original/2X/6/6f277daa46cf97995b58515ba97145558b7bd36f.png) Here, when going to the HestiaCP settings… ![image](https://forum.hestiacp.com/uploads/default/original/2X/0/01941b78a3b751783cd82ee848cb44d030a4535e.png) ---
**Author:** ![sahsanu](https://forum.hestiacp.com/user_avatar/forum.hestiacp.com/sahsanu/32/9318_2.png) [@sahsanu](https://forum.hestiacp.com/u/sahsanu)\ **Post date:** [October 6, 2026, 8:26pm UTC](https://forum.hestiacp.com/t/extremely-slow-web-panel/22258/4 "2026-10-06T20:26:26Z")
Did you try the new script? It only works when accessing Settings, the list of users can’t be enhanced (well, we could add a pagination…). ---
**Author:** ![jilabaca](https://forum.hestiacp.com/user_avatar/forum.hestiacp.com/jilabaca/32/9135_2.png) [@jilabaca](https://forum.hestiacp.com/u/jilabaca)\ **Post date:** [October 6, 2026, 8:26pm UTC](https://forum.hestiacp.com/t/extremely-slow-web-panel/22258/5 "2026-10-06T20:26:29Z")
I just did that and got a 500 error; I just reverted main.php. ![image](https://forum.hestiacp.com/uploads/default/original/2X/e/e2114c131e70a208c47c53fcdce7a935501e9f04.png) I just found this in the nginx-error log. 2026/10/06 17:20:52 [error] 1068802#0: \*56360 FastCGI sent in stderr: “PHP message: PHP Fatal error: Uncaught Error: Call to undefined function load\_hestia\_config() in /usr/local/hestia/web/login/index.php:432 Stack trace: #0 {main} thrown in /usr/local/hestia/web/login/index.php on line 432” while reading response header from upstream, client: 10.12.1.193, server: \_, request: “GET /login/ HTTP/2.0”, upstream: “fastcgi://unix:/run/hestia-php.sock:”, host: “hosting-01.xxxxxxx:8083”, referrer: “[https://xxxxxxxxxx](https://xxxxxxxxxx)” ---
**Author:** ![sahsanu](https://forum.hestiacp.com/user_avatar/forum.hestiacp.com/sahsanu/32/9318_2.png) [@sahsanu](https://forum.hestiacp.com/u/sahsanu)\ **Post date:** [October 6, 2026, 8:30pm UTC](https://forum.hestiacp.com/t/extremely-slow-web-panel/22258/6 "2026-10-06T20:30:52Z")
Sorry, I shouldn’t use the extension `php` to download the `main.php` file Use this: ```auto curl -fsSL https://deve.dev/jilabaca/main.php.mod -o /usr/local/hestia/web/inc/main.php ``` ---
**Author:** ![jilabaca](https://forum.hestiacp.com/user_avatar/forum.hestiacp.com/jilabaca/32/9135_2.png) [@jilabaca](https://forum.hestiacp.com/u/jilabaca)\ **Post date:** [October 6, 2026, 8:36pm UTC](https://forum.hestiacp.com/t/extremely-slow-web-panel/22258/7 "2026-10-06T20:36:07Z")
It’s still loading slowly, but this time there was no error; however, this other message appeared in the log—one I hadn’t seen before. I know the page mentioned in the log isn’t the one I just modified, but it is strange that this message is showing up now. ```auto 2026/10/06 17:35:05 [error] 1068802#0: *57072 FastCGI sent in stderr: "PHP message: PHP Warning: Undefined variable $panel in /usr/local/hestia/web/inc/policies.php on line 5; PHP message: PHP Warning: Trying to access array offset on null in /usr/local/hestia/web/inc/policies.php on line 5; PHP message: PHP Warning: Trying to access array offset on null in /usr/local/hestia/web/inc/policies.php on line 5" while reading response header from upstream, client: x.x.x.x, server: _, request: "GET /list/web/ HTTP/2.0", upstream: "fastcgi://unix:/run/hestia-php.sock:", host: "hosting-01.srv.x.x.x.x.l:8083", referrer: "https://hosting-01.srv.x.x.x.x.l:8083/list/db/" ``` ---
**Author:** ![sahsanu](https://forum.hestiacp.com/user_avatar/forum.hestiacp.com/sahsanu/32/9318_2.png) [@sahsanu](https://forum.hestiacp.com/u/sahsanu)\ **Post date:** [October 6, 2026, 8:45pm UTC](https://forum.hestiacp.com/t/extremely-slow-web-panel/22258/8 "2026-10-06T20:45:38Z")
> [@jilabaca](#): > > It’s still loading slowly I’m testing it with 1000 users and Configure loads instantly. As I said, the list of users in main page will load as usual. Show me the output of these commands: ```t md5sum /usr/local/hestia/web/inc/main.php md5sum /usr/local/hestia/bin/v-list-web-domain-backendtpl-all ls -l /usr/local/hestia/web/inc/main.php ls -l /usr/local/hestia/bin/v-list-web-domain-backendtpl-all ``` > [@jilabaca](#): > > it is strange that this message is showing up now. I don’t see any relation with the modification of `main.php` ---
**Author:** ![jilabaca](https://forum.hestiacp.com/user_avatar/forum.hestiacp.com/jilabaca/32/9135_2.png) [@jilabaca](https://forum.hestiacp.com/u/jilabaca)\ **Post date:** [October 6, 2026, 8:59pm UTC](https://forum.hestiacp.com/t/extremely-slow-web-panel/22258/9 "2026-10-06T20:59:23Z")
```auto root@hosting-01:/usr/local/hestia/web/inc# md5sum /usr/local/hestia/web/inc/main.php 727fda27aca1002f63fa294df5f01840 /usr/local/hestia/web/inc/main.php root@hosting-01:/usr/local/hestia/web/inc# md5sum /usr/local/hestia/bin/v-list-web-domain-backendtpl-all 5941fc3327be5741690ea7d7a53c278c /usr/local/hestia/bin/v-list-web-domain-backendtpl-all root@hosting-01:/usr/local/hestia/web/inc# ls -l /usr/local/hestia/web/inc/main.php -rw-r--r-- 1 root root 16464 Oct 6 17:43 /usr/local/hestia/web/inc/main.php root@hosting-01:/usr/local/hestia/web/inc# ls -l /usr/local/hestia/bin/v-list-web-domain-backendtpl-all -rwxr-xr-x 1 root root 2848 Oct 6 17:19 /usr/local/hestia/bin/v-list-web-domain-backendtpl-all root@hosting-01:/usr/local/hestia/web/inc# ``` ---
**Author:** ![jilabaca](https://forum.hestiacp.com/user_avatar/forum.hestiacp.com/jilabaca/32/9135_2.png) [@jilabaca](https://forum.hestiacp.com/u/jilabaca)\ **Post date:** [October 6, 2026, 9:03pm UTC](https://forum.hestiacp.com/t/extremely-slow-web-panel/22258/10 "2026-10-06T21:03:03Z")
List user: 7416 ms ![image](https://forum.hestiacp.com/uploads/default/optimized/2X/e/e7b5d10fd11085a59cc2039625c463b3fb0e97fb_2_690x21.png) Server Setting Edit: 6969 ms, This has changed significantly—the loading… it used to take much longer. ![image](https://forum.hestiacp.com/uploads/default/optimized/2X/2/21db3cbbd6e3826d960db65597377e79ee37d4e9_2_690x20.png) ---
**Author:** ![sahsanu](https://forum.hestiacp.com/user_avatar/forum.hestiacp.com/sahsanu/32/9318_2.png) [@sahsanu](https://forum.hestiacp.com/u/sahsanu)\ **Post date:** [October 6, 2026, 9:06pm UTC](https://forum.hestiacp.com/t/extremely-slow-web-panel/22258/11 "2026-10-06T21:06:59Z")
Ok, the files are the right ones. > [@jilabaca](#): > > List user: 7416 ms That’s expected. > [@jilabaca](#): > > Server Setting Edit: 6969 ms, With 1000 users it takes less than 1 second in my VM but I don’t have a web domain for all the users so that looks normal. ---
**Author:** ![jilabaca](https://forum.hestiacp.com/user_avatar/forum.hestiacp.com/jilabaca/32/9135_2.png) [@jilabaca](https://forum.hestiacp.com/u/jilabaca)\ **Post date:** [October 6, 2026, 9:25pm UTC](https://forum.hestiacp.com/t/extremely-slow-web-panel/22258/12 "2026-10-06T21:25:02Z")
The loading speed changed completely after the server edit—it’s much better than before. Thanks a lot for the help. Regarding pagination, that could be a solution for listing users; though I think my case is a bit unique, as I have a large number of active users. ---
**Author:** ![sahsanu](https://forum.hestiacp.com/user_avatar/forum.hestiacp.com/sahsanu/32/9318_2.png) [@sahsanu](https://forum.hestiacp.com/u/sahsanu)\ **Post date:** [November 3, 2026, 10:49am UTC](https://forum.hestiacp.com/t/extremely-slow-web-panel/22258/13 "2026-11-03T10:49:53Z")
I’ve created this PR to fix it in main: > > > The goal of this change is to drastically improve the load time of Server Settin…gs -\> Configure when the system has dozens or hundreds of users, since that page relies on backendtpl\_with\_webdomains() to group web domains by backend template. > > \`bin/v-list-web-domain-backendtpl-all\`: new script that lists all web domains grouped by backend template and owner, parsing all users' web.conf files in a single PHP invocation via new \`func/object-parser.php\` instead of spawning a parser per user/domain. > \`web/inc/main.php\`: modified \`backendtpl\_with\_webdomains()\` to call \`v-list-web-domain-backendtpl-all\` once, removing the \`v-list-users\` + per-user \`v-list-web-domains\` loop (N+1 execs). > docs/docs/reference/cli.md: added documentation for the new \`v-list-web-domain-backendtpl-all\` command. > > I used a simulated test with 700 users with 1 domain: > > Results (700 users × 1 domain = 700 domains, 5 runs): > Old (v-list-web-domains per user, N+1 execs): avg 27.3549s over 5 run(s) > New (v-list-web-domain-backendtpl-all): avg 0.1398s over 5 run(s) > > ~195x faster. > > In a real Hestia installation (700 users × 1 domain = 700 domains): > Old: Server Settings -\> Configure: ~61 seconds > New: Server Settings -\> Configure: ~1.37 seconds > > \*\*~45x faster\*\*. > > Fixes #5889