Not receiving any emails

[Nguyjohnathon]

Good afternoon,

Changing to

mail_location = maildir:%h/mail/%d/%n

Shows previous inbox, but no new email is being sent to the inbox. Reverting back shows empty mailbox.

Performed a backup of Dovecot and used Hestia’s configuration for Dovecot with

cd /backup/
tar pzcf backup_etc_dovecot_2023-Sep-23.tar.gz /etc/dovecot/

and

cp -rf /usr/local/hestia/install/common/dovecot /etc/
rm -f /etc/dovecot/conf.d/15-mailboxes.conf
chown -R root:root /etc/dovecot

then installed Sieve plugin with

 /usr/local/hestia/install/upgrade/manual/install_sieve.sh

and restarted Dovecot, and still having the issue with no email being delivered in inbox.

Note: ls -lrt /home/admin/mail/detailandsupply.com/contact/new/ and ls -lrt /home/admin/mail/detailandsupply.com/contact/.imap/new/ are both empty now even having sending email.

[sahsanu]

Just for the records.

I’ve been talking to @Nguyjohnathon and seems the dovecot conf was a bit messy so we used my own dovecot conf and that fixed the problem

Steps used to fix it using my dovecot conf:

mkdir /backup/dovecot_fix/
cd /backup/dovecot_fix/
cp -prf /etc/dovecot/ .
rm -rf /etc/dovecot/*
wget https://[_domain_removed_]/dovecot_sahsanu.tar.gz
tar zxf dovecot_sahsanu.tar.gz
cp -rf dovecot_sahsanu/* /etc/dovecot/
cp -rf dovecot/conf.d/domains /etc/dovecot/conf.d/
chown -R root:root /etc/dovecot
systemctl restart dovecot
systemctl restart exim4