Panel become slow,

Community Support
1

Hi,
After version 1.9.5 my server gets updated gradualy to 1.9.6 and 1.9.7 and now Hestia Control Panel v1.9.8 but i am facing a slow loadin panel, i tried restarting the server, restarting hestiacp service but it has become too slow, Websites are working fine, but at admin panel everything seems slow, when i click on user lists or stats, or even try to login to another user’s accounts it loads very slow. earlier it was in instant. I am on netcup root server, How do i solve this problem ? Someone please help me.

Thanks and Regards.
Vinay Shukla

2

Hi @cotlasweb

First you should check the hestia-nginx log in /var/log/hestia/nginx-error.log

3

Hi

its empty,
I tried changing hestiacp sys ph version to 8.3, and it takes ages to edit any configuration, also i tried commandline, and it never completes, v-change-sys-php 8.3 i had to cancle(ctr+z) to stop the process.

4

And nginx-error.log.1?

Show the output of this command:

ls -lart /var/log/hestia/

Hestia uses its own PHP version.

Ctrl+Z doesn’t cancel the process; it suspends it.

5

Hi,
Here it is,
root@panel:~# ls -lart /var/log/hestia/

total 48472

-rw-rw---- 1 root root 3917 Mar 31 03:53 auth.log.5

-rw------- 1 root root 5076 Mar 31 04:54 LE-hostniki-panel.ncp3.hostniki.com.log.2

-rw------- 1 root root 1481850 Mar 31 04:56 LE-slimuin-slimu.in.log.2

-rw------- 1 root root 5319 Mar 31 04:56 LE-voice4bi-voice4bihar.in.log.2

-rw------- 1 root root 5373 Mar 31 04:56 LE-shristinew-shristinews.in.log.2

-rw------- 1 root root 4995 Mar 31 04:56 LE-shristinew-app.shristinews.in.log.2

-rw-r–r-- 1 root root 81757 Mar 31 04:56 error.log.5

-rw-rw---- 1 root root 3109138 Mar 31 06:11 backup.log.5

-rw-rw---- 1 root root 37684 Mar 31 23:59 activity.log.5

-rw-rw---- 1 root root 2118963 Mar 31 23:59 system.log.5

-rw------- 1 root root 752 Apr 4 04:54 LE-hostniki-panel.ncp3.hostniki.com.log.1

-rw------- 1 root root 213536 Apr 4 04:56 LE-slimuin-slimu.in.log.1

-rw------- 1 root root 788 Apr 4 04:56 LE-voice4bi-voice4bihar.in.log.1

-rw------- 1 root root 796 Apr 4 04:56 LE-shristinew-shristinews.in.log.1

-rw------- 1 root root 740 Apr 4 04:56 LE-shristinew-app.shristinews.in.log.1

-rw------- 1 root root 114703 Apr 30 04:55 LE-hostniki-panel.ncp1.hostniki.com.log.2

-rw------- 1 root root 25076 Apr 30 04:56 LE-humbhoj-humbhojpuria.com.log.3

-rw------- 1 root root 38338 Apr 30 04:58 LE-livebihar-livebihar.com.log.3

-rw------- 1 root root 39636 Apr 30 04:59 error.log.4

-rw------- 1 root root 3683902 Apr 30 06:28 backup.log.4

-rw------- 1 root root 3801 Apr 30 18:18 auth.log.4

-rw-rw---- 1 root root 37110 Apr 30 23:58 activity.log.4

-rw------- 1 root root 2032693 Apr 30 23:58 system.log.4

-rw------- 1 root root 0 May 1 00:00 LE-voice4bi-voice4bihar.in.log

-rw------- 1 root root 0 May 1 00:00 LE-slimuin-slimu.in.log

-rw------- 1 root root 0 May 1 00:00 LE-shristinew-shristinews.in.log

-rw------- 1 root root 0 May 1 00:00 LE-shristinew-app.shristinews.in.log

-rw------- 1 root root 0 May 1 00:00 LE-hostniki-panel.ncp3.hostniki.com.log

-rw-rw---- 1 root root 3287371 May 3 04:34 nginx-error.log.5

-rw-r–r-- 1 root root 4497570 May 3 04:34 nginx-access.log.5

-rw------- 1 root root 72444 May 12 04:55 LE-hostniki-panel.ncp1.hostniki.com.log.1

-rw------- 1 root root 1931670 May 29 03:28 nginx-error.log.4

-rw------- 1 root root 2290767 May 29 04:17 nginx-access.log.4

-rw------- 1 root root 3296 May 30 21:15 auth.log.3

-rw------- 1 root root 194960 May 31 04:55 LE-humbhoj-humbhojpuria.com.log.2

-rw------- 1 root root 198031 May 31 04:56 LE-livebihar-livebihar.com.log.2

-rw------- 1 root root 52259 May 31 04:57 error.log.3

-rw------- 1 root root 3899247 May 31 07:41 backup.log.3

-rw-rw---- 1 root root 40359 May 31 23:31 activity.log.3

-rw------- 1 root root 2431506 May 31 23:31 system.log.3

-rw------- 1 root root 0 Jun 1 00:00 LE-hostniki-panel.ncp1.hostniki.com.log

-rw------- 1 root root 75852 Jun 12 04:56 LE-humbhoj-humbhojpuria.com.log.1

-rw------- 1 root root 76650 Jun 12 04:59 LE-livebihar-livebihar.com.log.1

-rw------- 1 root root 311611 Jun 19 06:25 nginx-error.log.3

-rw------- 1 root root 1427585 Jun 19 07:27 nginx-access.log.3

-rw------- 1 root root 3715 Jun 29 22:33 auth.log.2

-rw------- 1 root root 156286 Jun 30 05:00 LE-epapernbt-epaper.navbihartime.com.log.2

-rw------- 1 root root 40423 Jun 30 05:00 error.log.2

-rw------- 1 root root 3813444 Jun 30 07:17 backup.log.2

-rw-rw---- 1 root root 40226 Jun 30 23:59 activity.log.2

-rw------- 1 root root 2471995 Jun 30 23:59 system.log.2

-rw------- 1 root root 0 Jul 1 00:00 LE-livebihar-livebihar.com.log

-rw------- 1 root root 0 Jul 1 00:00 LE-humbhoj-humbhojpuria.com.log

-rw------- 1 root root 94194 Jul 1 04:26 nginx-error.log.2

-rw------- 1 root root 663258 Jul 1 04:34 nginx-access.log.2

-rw------- 1 root root 72780 Jul 24 00:27 LE-epapernbt-epaper.navbihartime.com.log.1

-rw------- 1 root root 6107 Jul 30 04:55 LE-newzbhar-newzbharat.com.log.1

-rw------- 1 root root 324176 Jul 31 06:33 error.log.1

-rw------- 1 root root 3626626 Jul 31 07:50 backup.log.1

-rw------- 1 root root 3531 Jul 31 20:08 auth.log.1

-rw-rw---- 1 root root 38580 Jul 31 23:59 activity.log.1

-rw------- 1 root root 2434683 Jul 31 23:59 system.log.1

-rw------- 1 root root 0 Aug 1 00:00 nginx-error.log

-rw------- 1 root root 0 Aug 1 00:00 nginx-access.log

-rw------- 1 root root 0 Aug 1 00:00 LE-newzbhar-newzbharat.com.log

-rw------- 1 root root 0 Aug 1 00:00 LE-epapernbt-epaper.navbihartime.com.log

drwxr-xr-x 12 root root 12288 Aug 1 06:25 ..

-rw------- 1 root root 116443 Aug 1 07:10 backup.log

-rw------- 1 root root 272 Aug 1 23:25 auth.log

drwxr-x— 2 root root 4096 Aug 1 23:31 .

-rw------- 1 root root 266441 Aug 1 23:55 nginx-error.log.1

-rw------- 1 root root 1189251 Aug 1 23:55 nginx-access.log.1

-rw-rw---- 1 root root 38273 Aug 1 23:59 activity.log

-rw------- 1 root root 1915 Aug 1 23:59 error.log

-rw------- 1 root root 83844 Aug 1 23:59 system.log

root@panel:~#

yes i tried changing the system php version in configuration in dashboard, in web server settings where all php’s are listed,

6

Show this:

tail -n20 /var/log/hestia/nginx-error.log.1

When pasting the output here in the forum, select the text and Ctrl+e or click on button </> to format it.

But keep in mind that Hestia (the Control Panel) won’t use it, it uses its own version.

7 
root@panel:~# tail -n20 /var/log/hestia/nginx-error.log.1
2026/07/30 04:21:16 [error] 1861548#0: *712 open() "/usr/local/hestia/web/aab9" failed (2: No such file or directory), client: 80.82.77.202, server: _, request: "GET /aab9 HTTP/1.1", host: "152.53.166.135:2083"
2026/07/30 05:50:15 [error] 1861548#0: *733 open() "/usr/local/hestia/web/ze8umi9rac5" failed (2: No such file or directory), client: 66.132.172.203, server: _, request: "GET /ze8umi9rac5 HTTP/1.1", host: "152.53.166.135:2083"
2026/07/31 02:15:15 [error] 1861548#0: *823 open() "/usr/local/hestia/web/security.txt" failed (2: No such file or directory), client: 66.132.224.83, server: _, request: "GET /security.txt HTTP/1.1", host: "152.53.166.135:2083"
2026/07/31 04:11:36 [error] 1861548#0: *828 open() "/usr/local/hestia/web/sitemap.xml" failed (2: No such file or directory), client: 162.158.189.162, server: _, request: "GET /sitemap.xml HTTP/2.0", host: "food.slimu.in:2083"
2026/07/31 04:11:42 [error] 1861548#0: *833 open() "/usr/local/hestia/web/sitemap.xml" failed (2: No such file or directory), client: 172.70.143.215, server: _, request: "GET /sitemap.xml HTTP/2.0", host: "food.slimu.in:2083"
2026/07/31 05:44:48 [error] 1861548#0: *847 open() "/usr/local/hestia/web/mcp" failed (2: No such file or directory), client: 5.252.83.245, server: _, request: "POST /mcp HTTP/1.1", host: "152.53.166.135:2083"
2026/07/31 05:44:52 [error] 1861548#0: *849 open() "/usr/local/hestia/web/sse" failed (2: No such file or directory), client: 2.57.17.46, server: _, request: "GET /sse HTTP/1.1", host: "152.53.166.135:2083"
2026/07/31 06:39:37 [error] 410517#0: *3 open() "/usr/local/hestia/web/xy_wgb_wg7oow8apca" failed (2: No such file or directory), client: 66.132.172.104, server: _, request: "GET /xy_wgb_wg7oow8apca HTTP/1.1", host: "152.53.166.135:2083"
2026/07/31 09:36:54 [error] 410517#0: *36 open() "/usr/local/hestia/web/mcp" failed (2: No such file or directory), client: 154.16.44.176, server: _, request: "POST /mcp HTTP/1.1", host: "152.53.166.135:2083"
2026/07/31 09:36:57 [error] 410517#0: *38 open() "/usr/local/hestia/web/sse" failed (2: No such file or directory), client: 45.133.173.104, server: _, request: "GET /sse HTTP/1.1", host: "152.53.166.135:2083"
2026/07/31 12:42:32 [error] 410517#0: *81 open() "/usr/local/hestia/web/aaa9" failed (2: No such file or directory), client: 80.82.77.202, server: _, request: "GET /aaa9 HTTP/1.1", host: "152.53.166.135:2083"
2026/07/31 12:42:32 [error] 410517#0: *83 open() "/usr/local/hestia/web/aab9" failed (2: No such file or directory), client: 80.82.77.202, server: _, request: "GET /aab9 HTTP/1.1", host: "152.53.166.135:2083"
2026/08/01 02:37:19 [error] 410517#0: *218 open() "/usr/local/hestia/web/.well-known/security.txt" failed (2: No such file or directory), client: 66.132.195.104, server: _, request: "GET /.well-known/security.txt HTTP/1.1", host: "152.53.166.135:2083"
2026/08/01 07:23:47 [error] 410517#0: *252 open() "/usr/local/hestia/web/5ve7mfjgjcbe_" failed (2: No such file or directory), client: 66.132.172.194, server: _, request: "GET /5ve7mfjgjcbe_ HTTP/1.1", host: "152.53.166.135:2083"
2026/08/01 07:43:01 [error] 410517#0: *262 open() "/usr/local/hestia/web/mcp" failed (2: No such file or directory), client: 5.252.83.62, server: _, request: "POST /mcp HTTP/1.1", host: "152.53.166.135:2083"
2026/08/01 07:43:05 [error] 410517#0: *265 open() "/usr/local/hestia/web/sse" failed (2: No such file or directory), client: 154.16.44.93, server: _, request: "GET /sse HTTP/1.1", host: "152.53.166.135:2083"
2026/08/01 23:10:55 [error] 410517#0: *520 FastCGI sent in stderr: "PHP message: PHP Warning:  Undefined array key "LC_MESSAGES" in /usr/local/hestia/web/inc/i18n.php on line 36; PHP message: PHP Warning:  Trying to access array offset on null in /usr/local/hestia/web/inc/i18n.php on line 36; PHP message: PHP Warning:  Undefined array key "LC_MESSAGES_locale" in /usr/local/hestia/web/inc/i18n.php on line 36; PHP message: PHP Warning:  Trying to access array offset on null in /usr/local/hestia/web/inc/i18n.php on line 36" while reading response header from upstream, client: 103.182.106.133, server: _, request: "GET /edit/server/ HTTP/2.0", upstream: "fastcgi://unix:/run/hestia-php.sock:", host: "panel.ncp4000.hostniki.com:2083", referrer: "https://panel.ncp4000.hostniki.com:2083/list/server/"
2026/08/01 23:29:08 [error] 410517#0: *536 FastCGI sent in stderr: "PHP message: PHP Warning:  Undefined array key "LC_MESSAGES" in /usr/local/hestia/web/inc/i18n.php on line 36; PHP message: PHP Warning:  Trying to access array offset on null in /usr/local/hestia/web/inc/i18n.php on line 36; PHP message: PHP Warning:  Undefined array key "LC_MESSAGES_locale" in /usr/local/hestia/web/inc/i18n.php on line 36; PHP message: PHP Warning:  Trying to access array offset on null in /usr/local/hestia/web/inc/i18n.php on line 36" while reading response header from upstream, client: 103.182.106.133, server: _, request: "GET /edit/server/ HTTP/2.0", upstream: "fastcgi://unix:/run/hestia-php.sock:", host: "panel.ncp4000.hostniki.com:2083", referrer: "https://panel.ncp4000.hostniki.com:2083/list/server/"
2026/08/01 23:44:16 [error] 410517#0: *547 FastCGI sent in stderr: "PHP message: PHP Warning:  Undefined array key "LC_MESSAGES" in /usr/local/hestia/web/inc/i18n.php on line 36; PHP message: PHP Warning:  Trying to access array offset on null in /usr/local/hestia/web/inc/i18n.php on line 36; PHP message: PHP Warning:  Undefined array key "LC_MESSAGES_locale" in /usr/local/hestia/web/inc/i18n.php on line 36; PHP message: PHP Warning:  Trying to access array offset on null in /usr/local/hestia/web/inc/i18n.php on line 36" while reading response header from upstream, client: 103.182.106.133, server: _, request: "GET /edit/server/ HTTP/2.0", upstream: "fastcgi://unix:/run/hestia-php.sock:", host: "panel.ncp4000.hostniki.com:2083", referrer: "https://panel.ncp4000.hostniki.com:2083/list/server/"
2026/08/01 23:55:05 [error] 410517#0: *551 upstream timed out (110: Connection timed out) while reading response header from upstream, client: 103.182.106.133, server: _, request: "POST /edit/server/ HTTP/2.0", upstream: "fastcgi://unix:/run/hestia-php.sock", host: "panel.ncp4000.hostniki.com:2083", referrer: "https://panel.ncp4000.hostniki.com:2083/edit/server/"
root@panel:~#

Here it is,

8

ok, i tried setting loacal in this file /usr/local/hestia/php/etc/php-fpm.conf as

env[LANG] = en_US.UTF-8
env[LC_ALL] = en_US.UTF-8
env[LC_MESSAGES] = en_US.UTF-8

and restarted the panel with “sudo systemctl restart hestia” and its still slow, when i tried to access the “https://xxxxxxxxxx:2083/edit/server/”

Anything i try to update, it failes, it shows internal server error at last. and it started happenning after v1.9.5, i thought it might be some update issue, and even after recent update its still persist.

Screenshot 2026-08-02 at 12.31.09 AM
Screenshot 2026-08-02 at 12.31.09 AM2168×1238 166 KB

9

The only relevant message is this:

2026/08/01 23:55:05 [error] 410517#0: *551 upstream timed out (110: Connection timed out) while reading response header from upstream, client: 103.182.106.133, server: _, request: "POST /edit/server/ HTTP/2.0", upstream: "fastcgi://unix:/run/hestia-php.sock", host: "panel.ncp4000.hostniki.com:2083", referrer: "https://panel.ncp4000.hostniki.com:2083/edit/server/"

You can ignore the errors regarding LC_MESSAGES.

Restart hestia and try again:

systemctl restart hestia
10

Hi,
Thanks for you help, but i tried many things. but nothing seems to work, so i reinstalled the os and hestiacp again, by migrating the sites to another server and starting a fresh setup, i will migrate them back on this server after i configure it properly.

Thanks again.