V-add-user: Error code: 3

is solution? Vesta api, v-add-database return code 3 - Vesta Control Panel - Forum
but im not have 500db

2022-10-04 00:48:29 v-add-user ‘user1931’ ‘******’ '[email protected] ‘Plan-1’ [Error 3]

i try create user from billing panel - rootpanel

https://docs.hestiacp.com/admin_docs/api.html#return-codes

Does Plan-1 exists exactly?

yes 100%

Run exactly the command that causes the error in CLI on your server and it should provide a more detailed error