Hello, I can’t solve the next problem.
User role problem possible?
Hello danielv86, we found the ftp system very unreliable (also unsecured login and transfers) and we consider removing it in the future.
The recommended way for transferring files onto your server is using SFTP which is supported by all ftp clients like filezilla, winscp and totalcommander.
Also do not host sites under the admin account !, this has serious security implications.