Additional FTP account problem

Hi there,
I have a problem with additional ftp accounts.
Latest version Hestia 1.8.8

Open Web → Edit website → Advanced settings → Additional FTP accounts

adding account, but when I try to login via FTP, a have an error “login error” (503).

Can финищвн help me with it? Which logs I need to check?

Check /var/log/auth.log

And see what is going wrong…


Thu Sep 21 10:01:04 2023 [pid 490098] [mywebsite_front] FAIL LOGIN: Client “” (My ip)


Sep 21 10:22:51 moisait vsftpd[495300]: pam_unix(vsftpd:auth): authentication failure; logname= uid=0 euid=0 tty=ftp ruser= mywebsite_front rhost= user= mywebsite_front

Password is incorrect …

Yes, but the password is correct. copy/paste it.

Keep in mind that if the user is for example admin and you are adding a new ftp account like holod, the username to login via ftp is not holod, it is user_ftpaccount: In this example would be admin_holod

I noticed that the password is not correct until you delete the account and create it again… apparently it’s a bug.

Yes, of course. Login is correct, mywebsite_front

Wow!!! Yesssss!!! If I delete account and add it again - it is works!
But if I edit account (change the password) - login impossible. This is BUG.

Please create a new issue on Github

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