Auto update error

Hello,

after automatic update i got this error.
the admin control panel does not load.

Email:
Error: hestia update failed
Error: hestia-nginx update failed
Error: hestia-php update failed

/usr/local/hestia/log/error.log
2025-02-04 02:02:05 v-update-sys-hestia ‘hestia’ [Error 19]
2025-02-04 02:02:13 v-update-sys-hestia ‘hestia-nginx’ [Error 19]
2025-02-04 02:02:28 v-update-sys-hestia ‘hestia-php’ [Error 19]
2025-02-04 11:32:11 v-add-user-sftp-jail ‘kovacs-zoltan_danielv_feketek’ ‘no’ [Error 3]
2025-02-04 11:32:11 v-add-user-sftp-jail ‘kovacs-zoltan_tiszababolna’ ‘no’ [Error 3]
2025-02-04 11:32:12 v-add-user-sftp-jail ‘kovacs-zoltan_fekete’ ‘no’ [Error 3]

nginx error log
2025/02/04 02:02:24 [emerg] 1826271#0: getpwnam(“hestiaweb”) failed in /usr/local/hestia/nginx/conf/nginx.conf:2
2025/02/04 02:02:26 [emerg] 1826304#0: getpwnam(“hestiaweb”) failed in /usr/local/hestia/nginx/conf/nginx.conf:2
2025/02/04 11:31:11 [emerg] 629#0: getpwnam(“hestiaweb”) failed in /usr/local/hestia/nginx/conf/nginx.conf:2

check System broke after update (cant start hestiacp)

Not working :frowning:

error.log
2025-02-06 02:02:05 v-update-sys-hestia ‘hestia’ [Error 19]
2025-02-06 02:02:11 v-update-sys-hestia ‘hestia-nginx’ [Error 19]
2025-02-06 02:02:17 v-update-sys-hestia ‘hestia-php’ [Error 19]
2025-02-06 09:22:47 v-add-user-sftp-jail ‘kovacs-zoltan_danielv_feketek’ ‘no’ [Error 3]
2025-02-06 09:22:47 v-add-user-sftp-jail ‘kovacs-zoltan_tiszababolna’ ‘no’ [Error 3]
2025-02-06 09:22:47 v-add-user-sftp-jail ‘kovacs-zoltan_fekete’ ‘no’ [Error 3]

nginx error.log
2025/02/06 02:02:09 [emerg] 452912#0: getpwnam(“hestiaweb”) failed in /usr/local/hestia/nginx/conf/nginx.conf
:2
2025/02/06 02:02:11 [emerg] 452946#0: getpwnam(“hestiaweb”) failed in /usr/local/hestia/nginx/conf/nginx.conf
:2
2025/02/06 02:02:15 [emerg] 453023#0: getpwnam(“hestiaweb”) failed in /usr/local/hestia/nginx/conf/nginx.conf
:2
2025/02/06 02:02:16 [emerg] 453057#0: getpwnam(“hestiaweb”) failed in /usr/local/hestia/nginx/conf/nginx.conf
:2
2025/02/06 09:21:47 [emerg] 630#0: getpwnam(“hestiaweb”) failed in /usr/local/hestia/nginx/conf/nginx.conf:2

phpmyadmin
phpMyAdmin - Error
Existing configuration file (/etc/phpmyadmin/config.inc.php) is not readable.

Minor update in procedure :slight_smile:

# Update packages listing
apt update
# Remove the hesita-php hestia-nginx package
apt remove hestia-php hestia-nginx
# Reinstall Hestia  package
apt install hestia --reinstall
# "Reinstall hestia-php / hestia-nginx
apt install hestia-php hestia-nginx
# When Done do a full upgrade
apt upgrade -y 

Got the same error as danielv86:
v-update-sys-hestia ‘hestia’ [Error 19]
v-update-sys-hestia ‘hestia-nginx’ [Error 19]
v-update-sys-hestia ‘hestia-php’ [Error 19]

running “apt install hestia --reinstall” as eris advised, I’ve got an error E: Failed to fetch http://mirror.hetzner.com/debian/packages/pool/main/b/bubblewrap/bubblewrap_0.8.0-2_arm64.deb
As you can see I’m on Hetzner, Debian server. So I run

sudo apt update
sudo apt -y install bubblewrap

And it worked! I have updated Hestia now.

2 Likes

Hi , i have Debian 5.10 and try to “sudo apt update” some packages downloaded but and i get

“Err:7 Index of /packages/mainline/debian/ bullseye InRelease
The following signatures were invalid”
“Err:8 Index of /apache2/ bullseye InRelease
The following signatures were invalid:”
and more errors like this

and at this “sudo apt -y install bubblewrap” i get

dpkg: error processing package hestia-php (–configure):
installed hestia-php package post-installation script subprocess returned error exit status 1
Processing triggers for man-db (2.9.4-2) …
Errors were encountered while processing:
hestia-php
E: Sub-process /usr/bin/dpkg returned an error code (1)

any ideas?

Fix first the
“Err:7 Index of /packages/mainline/debian/ bullseye InRelease
The following signatures were invalid”
“Err:8 Index of /apache2/ bullseye InRelease

error by accident using a located in Russia?

no i am not located in Russia,

Do you know how to fix this first?

The following signatures were invalid: EXPKEYSIG B188E2B695BD4743 DEB.SURY.ORG

i have to do this?

i have fix the issue and “sudo apt update” it is finished with no erros

now i get only error in “sudo apt -y install bubblewrap”

bubblewrap is already the newest version (0.4.1-3).
0 upgraded, 0 newly installed, 0 to remove and 249 not upgraded.
1 not fully installed or removed.
After this operation, 0 B of additional disk space will be used.
Setting up hestia-php (8.3.16) …
dpkg: error processing package hestia-php (–configure):
installed hestia-php package post-installation script subprocess returned error exit status 1
Errors were encountered while processing:
hestia-php
E: Sub-process /usr/bin/dpkg returned an error code (1)

apt remove hestia-php
apt install hestia --reinstall
And then install it again

Thanks you for the reply , if i do this i will lose any settings or customers? that i have allready setup in hestia

no, you will not lose anything.

Thank you , i did all but i still get the error at control panel “Internal Server Error”

the only error that i was get in the the reinstall was

[ ! ] Update Hestia PHP dependencies…
/usr/local/hestia/bin/v-add-sys-dependencies: line 69: /usr/local/hestia/php/bin/php: No such file or directory

so i look at the folder and i have only /usr/local/hestia/php/var

looks like the package isnt still installed properly. What’s the output of apt install hestia-php?

Sorry for the inconvenient … the last of the “apt install hestia --reinstall” was the below.

is some other log file that i have to look?

[ * ] Restarting services…
Error: ERROR: Restart of hestia failed.

Upgrade complete! If you encounter any issues or find a bug,
please take a moment to report it to us on GitHub at the URL below:

Read the release notes to learn about new fixes and features:

We hope that you enjoy using this version of Hestia Control Panel,
have a wonderful day!

Sincerely,
The Hestia Control Panel development team

Web: https://www.hestiacp.com/
Docs: https://docs.hestiacp.com/
Forum: https://forum.hestiacp.com/
GitHub: GitHub - hestiacp/hestiacp: Hestia Control Panel | A lightweight and powerful control panel for the modern web.

Help support the Hestia Control Panel project by donating via PayPal:

Made with love & pride by the open-source community around the world.

=============================================================================

/usr/local/hestia/func/upgrade.sh: /usr/local/hestia/web/inc/mail-wrapper.php: /usr/local/hestia/php/bin/php: bad int erpreter: No such file or directory

Yes now reinstall hestia-php again

And run apt install hestia --reinstall for the last time