Hello,
I have no error, no feedback, just when I click on “create backup” nothing happens (the cron also does nothing about it)
Someone has an idea of what could be the issue here?
My websites are only 50gb and I have 200gb free
Thanks in advance and have a nice day
Take a look to this post:
Hey, thanks for your answer, I tried it, waited some time, clicked on backup, waited again, but really nothing is happening 
Cron jobs are running?
grep 'CRON.*v-update' /var/log/syslog
Check the log:
grep backup /var/log/hestia/system.log
You can also try running the backup manually from the command line.
v-backup-user HereYourUser
First command:
2025-07-03T20:07:20.964763+02:00 cp systemd[1]: Stopping [email protected] - User Manager for UID 1002...
2025-07-03T20:07:20.966021+02:00 cp systemd[1016625]: Activating special unit exit.target...
2025-07-03T20:07:20.966238+02:00 cp systemd[1016625]: Stopped target default.target - Main User Target.
2025-07-03T20:07:20.966322+02:00 cp systemd[1016625]: Stopped target basic.target - Basic System.
2025-07-03T20:07:20.966387+02:00 cp systemd[1016625]: Stopped target paths.target - Paths.
2025-07-03T20:07:20.966453+02:00 cp systemd[1016625]: Stopped target sockets.target - Sockets.
2025-07-03T20:07:20.966509+02:00 cp systemd[1016625]: Stopped target timers.target - Timers.
2025-07-03T20:07:20.966581+02:00 cp systemd[1016625]: Stopped launchpadlib-cache-clean.timer - Clean up old files in the Launchpadlib cache.
2025-07-03T20:07:20.966642+02:00 cp systemd[1016625]: Closed dbus.socket - D-Bus User Message Bus Socket.
2025-07-03T20:07:20.966697+02:00 cp systemd[1016625]: Closed dirmngr.socket - GnuPG network certificate management daemon.
2025-07-03T20:07:20.966847+02:00 cp systemd[1016625]: Closed gpg-agent-browser.socket - GnuPG cryptographic agent and passphrase cache (access for web browsers).
2025-07-03T20:07:20.966910+02:00 cp systemd[1016625]: Closed gpg-agent-extra.socket - GnuPG cryptographic agent and passphrase cache (restricted).
2025-07-03T20:07:20.974227+02:00 cp systemd[1016625]: Stopping gpg-agent-ssh.socket - GnuPG cryptographic agent (ssh-agent emulation)...
2025-07-03T20:07:20.974337+02:00 cp systemd[1016625]: Closed gpg-agent.socket - GnuPG cryptographic agent and passphrase cache.
2025-07-03T20:07:20.974469+02:00 cp systemd[1016625]: Closed keyboxd.socket - GnuPG public key management service.
2025-07-03T20:07:20.974576+02:00 cp systemd[1016625]: Closed pk-debconf-helper.socket - debconf communication socket.
2025-07-03T20:07:20.974715+02:00 cp systemd[1016625]: Closed snapd.session-agent.socket - REST API socket for snapd user session agent.
2025-07-03T20:07:20.987352+02:00 cp systemd[1016625]: Closed gpg-agent-ssh.socket - GnuPG cryptographic agent (ssh-agent emulation).
2025-07-03T20:07:20.987842+02:00 cp systemd[1016625]: Removed slice app.slice - User Application Slice.
2025-07-03T20:07:20.987981+02:00 cp systemd[1016625]: Reached target shutdown.target - Shutdown.
2025-07-03T20:07:20.988040+02:00 cp systemd[1016625]: Finished systemd-exit.service - Exit the Session.
2025-07-03T20:07:20.988084+02:00 cp systemd[1016625]: Reached target exit.target - Exit the Session.
2025-07-03T20:07:20.996614+02:00 cp systemd[1]: [email protected]: Deactivated successfully.
2025-07-03T20:07:20.996982+02:00 cp systemd[1]: Stopped [email protected] - User Manager for UID 1002.
2025-07-03T20:07:21.006904+02:00 cp systemd[1]: Stopping [email protected] - User Runtime Directory /run/user/1002...
2025-07-03T20:07:21.014895+02:00 cp systemd[1]: run-user-1002.mount: Deactivated successfully.
2025-07-03T20:07:21.018538+02:00 cp systemd[1]: [email protected]: Deactivated successfully.
2025-07-03T20:07:21.018663+02:00 cp systemd[1]: Stopped [email protected] - User Runtime Directory /run/user/1002.
2025-07-03T20:07:21.019642+02:00 cp systemd[1]: Removed slice user-1002.slice - User Slice of UID 1002.
2025-07-03T20:08:01.484038+02:00 cp CRON[1016739]: (hestiaweb) CMD (sudo /usr/local/hestia/bin/v-update-sys-queue restart)
2025-07-03T20:09:00.926078+02:00 cp systemd[1]: Starting phpsessionclean.service - Clean php session files...
2025-07-03T20:09:01.067275+02:00 cp systemd[1]: phpsessionclean.service: Deactivated successfully.
2025-07-03T20:09:01.067403+02:00 cp systemd[1]: Finished phpsessionclean.service - Clean php session files.
2025-07-03T20:09:01.541327+02:00 cp CRON[1016953]: (root) CMD ( [ -x /usr/lib/php/sessionclean ] && if [ ! -d /run/systemd/system ]; then /usr/lib/php/sessionclean; fi)
2025-07-03T20:10:01.570099+02:00 cp CRON[1017021]: (hestiaweb) CMD (sudo /usr/local/hestia/bin/v-update-sys-rrd)
2025-07-03T20:10:01.570725+02:00 cp CRON[1017020]: (hestiaweb) CMD (sudo /usr/local/hestia/bin/v-update-sys-queue restart)
2025-07-03T20:10:01.573072+02:00 cp CRON[1017022]: (hestiaweb) CMD (sudo /usr/local/hestia/bin/v-update-sys-queue backup)
2025-07-03T20:12:01.102136+02:00 cp CRON[1017478]: (hestiaweb) CMD (sudo /usr/local/hestia/bin/v-update-sys-queue restart)
2025-07-03T20:14:01.162558+02:00 cp CRON[1017789]: (hestiaweb) CMD (sudo /usr/local/hestia/bin/v-update-sys-queue restart)
2025-07-03T20:15:01.223075+02:00 cp CRON[1017901]: (root) CMD (command -v debian-sa1 > /dev/null && debian-sa1 1 1)
2025-07-03T20:15:01.225900+02:00 cp CRON[1017900]: (hestiaweb) CMD (sudo /usr/local/hestia/bin/v-update-sys-queue backup)
2025-07-03T20:15:01.228181+02:00 cp CRON[1017902]: (hestiaweb) CMD (sudo /usr/local/hestia/bin/v-update-sys-rrd)
2025-07-03T20:16:01.982643+02:00 cp CRON[1018175]: (hestiaweb) CMD (sudo /usr/local/hestia/bin/v-update-sys-queue restart)
2025-07-03T20:17:01.052212+02:00 cp CRON[1018265]: (root) CMD (cd / && run-parts --report /etc/cron.hourly)
2025-07-03T20:18:01.064039+02:00 cp CRON[1018336]: (hestiaweb) CMD (sudo /usr/local/hestia/bin/v-update-sys-queue restart)
2025-07-03T20:20:01.146273+02:00 cp CRON[1018507]: (hestiaweb) CMD (sudo /usr/local/hestia/bin/v-update-sys-queue backup)
2025-07-03T20:20:01.149879+02:00 cp CRON[1018508]: (hestiaweb) CMD (sudo /usr/local/hestia/bin/v-update-sys-queue restart)
2025-07-03T20:20:01.151108+02:00 cp CRON[1018509]: (hestiaweb) CMD (sudo /usr/local/hestia/bin/v-update-sys-rrd)
2025-07-03T20:22:01.980147+02:00 cp CRON[1018871]: (hestiaweb) CMD (sudo /usr/local/hestia/bin/v-update-sys-queue restart)
2025-07-03T20:24:01.043938+02:00 cp CRON[1019078]: (hestiaweb) CMD (sudo /usr/local/hestia/bin/v-update-sys-queue restart)
2025-07-03T20:25:01.092965+02:00 cp CRON[1019336]: (root) CMD (command -v debian-sa1 > /dev/null && debian-sa1 1 1)
2025-07-03T20:25:01.099157+02:00 cp CRON[1019337]: (hestiaweb) CMD (sudo /usr/local/hestia/bin/v-update-sys-rrd)
2025-07-03T20:25:01.099898+02:00 cp CRON[1019339]: (hestiaweb) CMD (sudo /usr/local/hestia/bin/v-update-sys-queue backup)
2025-07-03T20:26:01.977310+02:00 cp CRON[1019647]: (hestiaweb) CMD (sudo /usr/local/hestia/bin/v-update-sys-queue restart)
2025-07-03T20:26:16.955174+02:00 cp snapd[848]: storehelpers.go:916: cannot refresh: snap has no updates available: "core20", "lxd", "snapd"
2025-07-03T20:28:01.067719+02:00 cp CRON[1019835]: (hestiaweb) CMD (sudo /usr/local/hestia/bin/v-update-sys-queue restart)
2025-07-03T20:30:01.149159+02:00 cp CRON[1019990]: (hestiaweb) CMD (sudo /usr/local/hestia/bin/v-update-sys-queue restart)
2025-07-03T20:30:01.149406+02:00 cp CRON[1019991]: (hestiaweb) CMD (sudo /usr/local/hestia/bin/v-update-sys-queue backup)
2025-07-03T20:30:01.149646+02:00 cp CRON[1019992]: (hestiaweb) CMD (sudo /usr/local/hestia/bin/v-update-sys-rrd)
2025-07-03T20:32:01.973622+02:00 cp CRON[1020338]: (hestiaweb) CMD (sudo /usr/local/hestia/bin/v-update-sys-queue restart)
2025-07-03T20:34:01.039699+02:00 cp CRON[1020486]: (hestiaweb) CMD (sudo /usr/local/hestia/bin/v-update-sys-queue restart)
2025-07-03T20:35:01.110663+02:00 cp CRON[1020655]: (root) CMD (command -v debian-sa1 > /dev/null && debian-sa1 1 1)
2025-07-03T20:35:01.124104+02:00 cp CRON[1020657]: (hestiaweb) CMD (sudo /usr/local/hestia/bin/v-update-sys-queue backup)
2025-07-03T20:35:01.126133+02:00 cp CRON[1020658]: (hestiaweb) CMD (sudo /usr/local/hestia/bin/v-update-sys-rrd)
2025-07-03T20:36:01.146046+02:00 cp CRON[1020924]: (hestiaweb) CMD (sudo /usr/local/hestia/bin/v-update-sys-queue restart)
2025-07-03T20:38:01.210360+02:00 cp CRON[1021346]: (hestiaweb) CMD (sudo /usr/local/hestia/bin/v-update-sys-queue restart)
2025-07-03T20:39:01.297399+02:00 cp systemd[1]: Starting phpsessionclean.service - Clean php session files...
2025-07-03T20:39:01.300764+02:00 cp CRON[1021442]: (root) CMD ( [ -x /usr/lib/php/sessionclean ] && if [ ! -d /run/systemd/system ]; then /usr/lib/php/sessionclean; fi)
2025-07-03T20:39:01.554173+02:00 cp systemd[1]: phpsessionclean.service: Deactivated successfully.
2025-07-03T20:39:01.555205+02:00 cp systemd[1]: Finished phpsessionclean.service - Clean php session files.
2025-07-03T20:40:01.311486+02:00 cp CRON[1021576]: (hestiaweb) CMD (sudo /usr/local/hestia/bin/v-update-sys-rrd)
2025-07-03T20:40:01.311748+02:00 cp CRON[1021578]: (hestiaweb) CMD (sudo /usr/local/hestia/bin/v-update-sys-queue backup)
2025-07-03T20:40:01.311950+02:00 cp CRON[1021577]: (hestiaweb) CMD (sudo /usr/local/hestia/bin/v-update-sys-queue restart)
2025-07-03T20:42:01.228772+02:00 cp CRON[1021961]: (hestiaweb) CMD (sudo /usr/local/hestia/bin/v-update-sys-queue restart)
2025-07-03T20:44:01.287210+02:00 cp CRON[1022125]: (hestiaweb) CMD (sudo /usr/local/hestia/bin/v-update-sys-queue restart)
2025-07-03T20:45:01.356203+02:00 cp CRON[1022225]: (hestiaweb) CMD (sudo /usr/local/hestia/bin/v-update-sys-rrd)
2025-07-03T20:45:01.356914+02:00 cp CRON[1022226]: (hestiaweb) CMD (sudo /usr/local/hestia/bin/v-update-sys-queue backup)
2025-07-03T20:45:01.357168+02:00 cp CRON[1022222]: (root) CMD (command -v debian-sa1 > /dev/null && debian-sa1 1 1)
2025-07-03T20:46:00.720375+02:00 cp systemd[1]: Started session-5791.scope - Session 5791 of User root.
2025-07-03T20:46:01.344488+02:00 cp CRON[1022761]: (hestiaweb) CMD (sudo /usr/local/hestia/bin/v-update-sys-queue restart)
2025-07-03T20:46:24.536016+02:00 cp systemd[1]: Started session-5793.scope - Session 5793 of User root.
It is full of that, thousand of lines
Second command, I have many “v schedule user backup”
Third command, it returned a weird error saying it needs 50gb *2 = 100gb buuuuut I literally have 200gb free 
Show the output of this command:
df -hT