Bounce Outgoing emails AntiVirus SpamFilter

I send emails and they don’t arrive. In the past, it was working.

My domain from a thrid-party is working with DNS from my VM in GoogleCloud.

When my VM stopped and I restarted it again and I didn’t care about email at the moment. Now, I’m working on it.

In my HestiaCP, when I created my emails, there is in red the Anti-Virus and SpamFilter, maybe that’s why the emails don’t arrive at the recipients?


This is what appears when I log in at Outlook.

At Thunderbird, it logs in but, then, the outgoing emails aren’t delivered.

If you are using port 25 it won’t work to relay mails to external domains, use 587 + STARTTLS or 465 + SSL/TLS.

I’m using port 465 SSL/TLS for SMTP and 993 SSL/TLS for IMAP

Then check whether you have configured your email client correctly because seems is not sending the right credentials (email and password) .

And check /var/log/exim4/mainlog, /var/log/exim4/rejectlog and /var/log/dovecot.log

As you said you tested it on Thunderbird, double check you are using “Contraseña normal” in “Método de identificación”.

when I use it in GoogleCloud, it says “Permission denied”

You need to check the file as root.

I put this:

innovagroups_admi@hcp:~$ sudo su
root@hcp:/home/innovagroups_admi# /var/log/exim4/mainlog
bash: /var/log/exim4/mainlog: Permission denied

Thank you for your time and help. Actually I’m just amateaur, I’m not a professional… or not yet

/var/log/exim4/mainlog is a log file (text file) but you are trying to execute it… you should use some tool like vi, nano, joe, cat, less, more, tail, etc. to open the file or maybe it would be easy for you to download it to your computer using scp or sftp.


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