Cannot access control panel, even with admin reset

Community Support System
1

Hello,

Yesterday, I was able to log in with my admin account, but today it’s impossible. There haven’t been any password changes or anything of the sort.

Even after using “v-change-user-password admin” to reset my admin password, I am still unable to log in.

My other accounts for my domains are accessible. I’m not banned by fail2ban, because my IP are on the whitelist.

What can i do?

2

Is your disk maybe full?

3

No, there are enouth storage free. (+450GB), also enouth RAM.

4

Check /var/log/hestia/auth.log

What do you see?

Also just to be sure what are the permissions on /usr/local/hestia/data/sessions

5

Aha… :sweat_smile:

2024-01-23 19:55:12 admin xx.xx.79.12 failed to login (IP address not in allowed list)

Now the question: How can i add myself to the whitelist?
I found online the command: v-add-sys-api-ip xx.xx.79.12 but that’s not working.

Little bit strange, because my home IP is dedicated and not changed.

PS: nice to learn Hestia on this way. :slight_smile:

6

I’m now on /usr/local/hestia/data/users/admin/user.conf and i see this:


LOGIN_USE_IPLIST='yes'
LOGIN_ALLOW_IPS=''

Strange that the allowed IP is blank. For now, i have changed Yes to No and can now login.

Thank you for your support @eris and @Raphael :slight_smile: