Cant login correctly in hestiacp

1

Hello.

I’m very concerned. Today I’m trying to access one of my VPSs and there’s no way.
I enter my username and password and it asks me again for username > password >> username > password (without doing anything else).
I restarted the VPS (OVH provider) and the same thing happens, or it denies me login as if it didn’t exist.

I also see that all the web pages give an “Internal Server Error.”

I tried to log in via SSH and it took several seconds to log in

(ubuntu 20.04.6

something I see is that it says => /is using 100% of 999.88 GB

So perhaps the first thing to do would be to try to delete something to free up space. If anyone can tell me (while I search) what I can delete without any problems, that would be helpful.

The thing is, if I try to use “sudo su,” it tells me:
unable to resolve host XXXXXXX: Name or service not known

If I try to change
/usr/local/hestia/bin/v-change-user-password USER KEYWORDNEW

it tells me chpasswd: (user xxxx) pam_chauthok() failed, error:
Authentication token manipulation error
chpasswd: (line 1, user XXXX) password not changed
Error: Password not accepted due to PAM restrictions

I’m at a loss right now as to what to solve first or how. I appreciate any help you can give me.

2

Hi,

You must solve that first, you must remove something to free space.

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3

yeeeep….. i remove some backup files

website run!!! OMG!!! yesssss :flexed_biceps:

now i can login with an user but cant do it with admin

/usr/local/hestia/bin/v-change-user-password USER KEYWORDNEW
returns error

i put “sudo su” and this time, rules… and with “su user” the code to change password rules well.

It’s surprising how having 100% of the space occupied invalidates all types of responses from Hestia, even in the console!

Thanks sahsanu for your rapid reason.

4

install ncdu, and see whats taking up your space. great utility.

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