Can't restore backup

Community Support Backups
1

Hi, i can’t restore my user backup from old server to a new.

I get this error:

– MAIL –
2024-01-07 15:27:03 domain.rs
Error: /backup/tmp.HwtXBfbZcc/mail/domain.rs/accounts.tar.zst was not extracted
Error: Can’t unpack domain.rs mail account container

Any solution how to restore without this error?

2

Make sure the /backup folder has 777 permissions

3

It was 755, but It’s still the same error:

– MAIL –
2024-01-07 15:58:51 domain.rs
Error: /backup/tmp.rkoNkuSyXt/mail/domain.rs/accounts.tar.zst was not extracted
Error: Can’t unpack domain.rs mail account container

The packages are not the same on both servers.

4

Any other solution? Or what I can check?