Connection error on web terminal

Community Support
1

I can ssh to server as normal user fine, if i access hestiacp via

IPAddress:8083 login as user web terminal works fine

BUT

USERDOMAIN.com:8083 = Connection error

SUBDOMAINofserver.com:8084 = Conneciton error

I tried adding

proxy_set_header Host $host;

to /usr/local/hestia/nginx/conf/nginx.conf and restarting nginx but no change.

Hestia Control Panel v1.9.4

  • Operating SystemUbuntu 24.04 (x86_64)
2

Hestia only validates the connection if it comes from the server’s ip or the server’s hostname, any other domain/sub-domain is rejected.

3

Hostname under configure server > basic options and hostname in /etc/hosts match hestiacp hostname but still Connection error. Are there any files which store this value in case there are stale entries causing it?

4

are you using cloudflare?

5

no not using cf

6

But, are you connecting to Hestia using that hostname https://hostname:8083 ?

7

yes i’m using https://hostname:8083 and i get conneciton error

8

Could you please share the hostname?

9

Fixed it. When accessing https://sub.mydomain.com:8083 it tried to read the cookie header that doesn’t exist and ends up crashing the terminal service thus connection error.