Domains disappeared from admin Panel

Community Support
1

Hi, All the domains suddenly disappeared from the admin panel.
The sites are still working though.

image
image1349×523 35.6 KB

I restored a backup from 2 weeks ago, in another test server, and there, it shows all domains correctly.
I’ve suspended a couple domains in the meantime.
But I remember it being alright after that.

Can anyone please suggest what I can do to fix it?
Really don’t want to restore backup from 2 weeks before.

I looked into the web.conf file in /usr/local/hestia/data/users/{user} directory, it looks fine.
https://i.imgur.com/r30RN6R.png

No idea where else to look.
Please help.

2

check /usr/local/hestia/data/users/{user}/web.conf

3

Thanks for your prompt reply.
That is the first file I checked.
I already mentioned that in my post. I was unable to add a 2nd screenshot as a new user.

image
image1408×179 38 KB

This file is has entry for all domains.

4

Check /var/log/hestia/nginx-error.log

And v-list-web-domains username json to see what the issues is…

1 Like
5

Thanks.
v-list-web-domains username json lists all 6 domains.
But in the error log I got this:

[error] 18292#0: *877 FastCGI sent in stderr: "PHP message: PHP Fatal error:  Uncaught TypeError: number_format(): Argument #1 ($num) must be of type float, string given in /usr/local/hestia/web/inc/main.php:371
Stack trace:
#0 /usr/local/hestia/web/inc/main.php(371): number_format()
#1 /usr/local/hestia/web/templates/pages/list_web.php(232): humanize_usage_size()
#2 /usr/local/hestia/web/inc/main.php(198): include('...')
#3 /usr/local/hestia/web/list/web/index.php(18): render_page()
#4 {main}
  thrown in /usr/local/hestia/web/inc/main.php on line 371" while reading upstream, client: xx.xx.xx.xx, server: _, request: "GET /list/web/ HTTP/1.1", upstream: "fastcgi://unix:/run/hestia-php.sock:", host: "server.mydomain.com:port", referrer: "https://server.mydomain.com:port/list/dns/"
6

What version are you on?

This should be fixed in the last version…

7

Hestia Control Panel v1.7.7
Operating System Debian 10.13 (x86_64)

It auto upgrades to latest version.

8

Please share the full web.conf via DM…

1 Like
9

Sorry, But How do I send DM?
I’m probably not yet eligible to use that feature.

10

This is the content of web.conf file.
I’ve replaced the domain names and IP

DOMAIN='domain1.net' IP='xx.xx.xx.xx' IP6='' FASTCGI_DURATION='0s' FASTCGI_CACHE='no' CUSTOM_PHPROOT='' CUSTOM_DOCROOT='' ALIAS='www.domain1.net' TPL='default' SSL='yes' SSL_HSTS='' SSL_FORCE='no' SSL_HOME='same' LETSENCRYPT='yes' FTP_USER='' FTP_PATH='' FTP_MD5='' BACKEND='PHP-7_4' PROXY='hosting' PROXY_EXT='jpeg,jpg,png,gif,bmp,ico,svg,tif,tiff,css,js,htm,html,ttf,otf,webp,woff,txt,csv,rtf,doc,docx,xls,xlsx,ppt,pptx,odf,odp,ods,odt,pdf,psd,ai,eot,eps,ps,zip,tar,tgz,gz,rar,bz2,7z,aac,m4a,mp3,mp4,ogg,wav,wma,3gp,avi,flv,m4v,mkv,mov,mpeg,mpg,wmv,exe,iso,dmg,swf' STATS='' STATS_USER='' AUTH_HASH='' AUTH_USER='' REDIRECT_CODE='' REDIRECT='' STATS_CRYPT='' U_DISK='1' U_BANDWIDTH='0' SUSPENDED='yes' TIME='02:35:20' DATE='2022-11-22'
DOMAIN='domain2.com' IP='xx.xx.xx.xx' IP6='' FASTCGI_DURATION='0s' FASTCGI_CACHE='no' CUSTOM_PHPROOT='' CUSTOM_DOCROOT='' ALIAS='www.domain2.com' TPL='default' SSL='yes' SSL_HSTS='' SSL_FORCE='no' SSL_HOME='same' LETSENCRYPT_FAIL_COUNT='2' LETSENCRYPT='yes' FTP_USER='' FTP_PATH='' FTP_MD5='' BACKEND='PHP-7_4' PROXY='hosting' PROXY_EXT='jpeg,jpg,png,gif,bmp,ico,svg,tif,tiff,css,js,htm,html,ttf,otf,webp,woff,txt,csv,rtf,doc,docx,xls,xlsx,ppt,pptx,odf,odp,ods,odt,pdf,psd,ai,eot,eps,ps,zip,tar,tgz,gz,rar,bz2,7z,aac,m4a,mp3,mp4,ogg,wav,wma,3gp,avi,flv,m4v,mkv,mov,mpeg,mpg,wmv,exe,iso,dmg,swf' STATS='' STATS_USER='' AUTH_HASH='' AUTH_USER='' REDIRECT_CODE='' REDIRECT='' STATS_CRYPT='' U_DISK='1' U_BANDWIDTH='0' SUSPENDED='yes' TIME='02:35:27' DATE='2022-11-22'
DOMAIN='domain3.com' IP='xx.xx.xx.xx' IP6='' FASTCGI_DURATION='0s' FASTCGI_CACHE='no' CUSTOM_PHPROOT='' CUSTOM_DOCROOT='' ALIAS='www.domain3.com' TPL='default' SSL='yes' SSL_HSTS='' SSL_FORCE='no' SSL_HOME='same' LETSENCRYPT='yes' FTP_USER='' FTP_PATH='' FTP_MD5='' BACKEND='PHP-7_4' PROXY='hosting' PROXY_EXT='jpeg,jpg,png,gif,bmp,ico,svg,tif,tiff,css,js,htm,html,ttf,otf,webp,woff,txt,csv,rtf,doc,docx,xls,xlsx,ppt,pptx,odf,odp,ods,odt,pdf,psd,ai,eot,eps,ps,zip,tar,tgz,gz,rar,bz2,7z,aac,m4a,mp3,mp4,ogg,wav,wma,3gp,avi,flv,m4v,mkv,mov,mpeg,mpg,wmv,exe,iso,dmg,swf' STATS='' STATS_USER='' AUTH_HASH='' AUTH_USER='' REDIRECT_CODE='' REDIRECT='' STATS_CRYPT='' U_DISK='1907' U_BANDWIDTH='1020' SUSPENDED='no' TIME='22:00:05' DATE='2023-02-12'
DOMAIN='domain4.com' IP='xx.xx.xx.xx' IP6='' FASTCGI_DURATION='0s' FASTCGI_CACHE='no' CUSTOM_PHPROOT='' CUSTOM_DOCROOT='' ALIAS='www.domain4.com' TPL='default' SSL='yes' SSL_HSTS='' SSL_FORCE='no' SSL_HOME='same' LETSENCRYPT='yes' FTP_USER='' FTP_PATH='' FTP_MD5='' BACKEND='PHP-7_4' PROXY='hosting' PROXY_EXT='jpeg,jpg,png,gif,bmp,ico,svg,tif,tiff,css,js,htm,html,ttf,otf,webp,woff,txt,csv,rtf,doc,docx,xls,xlsx,ppt,pptx,odf,odp,ods,odt,pdf,psd,ai,eot,eps,ps,zip,tar,tgz,gz,rar,bz2,7z,aac,m4a,mp3,mp4,ogg,wav,wma,3gp,avi,flv,m4v,mkv,mov,mpeg,mpg,wmv,exe,iso,dmg,swf' STATS='' STATS_USER='' AUTH_HASH='' AUTH_USER='' REDIRECT_CODE='' REDIRECT='' STATS_CRYPT='' U_DISK='730' U_BANDWIDTH='1398' SUSPENDED='no' TIME='01:06:21' DATE='2023-02-22'
DOMAIN='staging.domain4.com' IP='xx.xx.xx.xx' IP6='' FASTCGI_DURATION='0s' FASTCGI_CACHE='no' CUSTOM_PHPROOT='' CUSTOM_DOCROOT='' ALIAS='' TPL='default' SSL='yes' SSL_HSTS='' SSL_FORCE='no' SSL_HOME='same' LETSENCRYPT='yes' FTP_USER='' FTP_PATH='' FTP_MD5='' BACKEND='PHP-8_1' PROXY='hosting' PROXY_EXT='jpg,jpeg,webp,gif,png,ico,svg,css,zip,tgz,gz,rar,bz2,doc,xls,exe,pdf,ppt,txt,odt,ods,odp,odf,tar,wav,bmp,rtf,js,mp3,avi,mpeg,flv,html,htm,woff,woff2,ttf' STATS='' STATS_USER='' AUTH_HASH='' AUTH_USER='' REDIRECT_CODE='' REDIRECT='' STATS_CRYPT='' U_DISK='1' U_BANDWIDTH='0' SUSPENDED='yes' TIME='20:02:02' DATE='2023-03-30'
DOMAIN='old.domain4.com' IP='xx.xx.xx.xx' IP6='' FASTCGI_DURATION='' FASTCGI_CACHE='' CUSTOM_PHPROOT='' CUSTOM_DOCROOT='' ALIAS='' TPL='default' SSL='no' SSL_HSTS='' SSL_FORCE='no' SSL_HOME='same' LETSENCRYPT='no' FTP_USER='' FTP_PATH='' FTP_MD5='' BACKEND='PHP-7_4' PROXY='hosting' PROXY_EXT='jpg,jpeg,webp,gif,png,ico,svg,css,zip,tgz,gz,rar,bz2,doc,xls,exe,pdf,ppt,txt,odt,ods,odp,odf,tar,wav,bmp,rtf,js,mp3,avi,mpeg,flv,html,htm,woff,woff2,ttf' STATS='' STATS_USER='' AUTH_HASH='' AUTH_USER='' REDIRECT_CODE='' REDIRECT='' STATS_CRYPT='' U_DISK='1' U_BANDWIDTH='0' SUSPENDED='yes' TIME='23:31:19' DATE='2023-04-01'
11

Was not able to reproduce the error how ever I have added a check to make sure it never happens…