Email not deliver via smtp

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1

Email not deliver via smtp
any help

2024-09-23 04:50:47 1ssb27-00ASom-Hb <= [email protected] U=kvs P=local S=946

2024-09-23 04:50:47 1ssb27-00ASom-Hb H=email-smtp.us-east-2.amazonaws.com [18.188.75.34] TLS error on connection (recv): A TLS fatal alert has been received: User canceled

2024-09-23 04:50:48 1ssb27-00ASom-Hb ** [email protected] R=send_via_smtp_relay T=smtp_relay_smtp H=email-smtp.us-east-2.amazonaws.com [18.188.75.34] X=TLS1.3:ECDHE_SECP256R1__RSA_PSS_RSAE_SHA256__AES_256_GC>256_GCM:256 CV=yes: SMTP error from remote mail server after end of data: 554 Transaction failed: Extra route-addr

2024-09-23 04:50:48 1ssb28-00ASor-0y <= <> R=1ssb27-00ASom-Hb U=Debian-exim P=local S=2468
2024-09-23 04:50:48 1ssb27-00ASom-Hb Completed
2

You should contact Amazon to know the reason. The issue doesn’t seem related to Hestia but a misconfiguration on your Amazon SES side or an email address ([email protected]) not formatted correctly (bad characters or similar). Also check that you configured the SMTP Relay on Hestia using the right credentials.

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