Error: DNS record for ....user.gr doesn't exist

[giormatsis]

how can you partly resolve?

The hostname is an .org @ Godaddy the guest domain under user is .gr they are both hosted with my hestiacp home server nameservers all DNS are in place

and the admin domain got an letsencrypt SSL
can i have your help plz to solve this one?
Thank you in advance

[sahsanu]

I don’t know if you are blocking ips by country or what’s going on but:

1.- You are blocking TCP connections to port 53 but seems UDP 53 port is open.

Port 53 TCP

$ nc -v -w5 xxx.xxx.xxx.120 53
nc: connect to xxx.xxx.xxx.120 port 53 (tcp) timed out: Operation now in progress

Port 53 UDP

$ nc -vu -w5 xxx.xxx.xxx.120 53
Connection to xxx.xxx.xxx.120 53 port [udp/domain] succeeded!

2.- Your DNS server doesn’t answer on port 53 udp:

$ dig @xxx.xxx.xxx.120 k----s.co------va.org +notcp
;; communications error to xxx.xxx.xxx.120#53: timed out
;; communications error to xxx.xxx.xxx.120#53: timed out
;; communications error to xxx.xxx.xxx.120#53: timed out

; <<>> DiG 9.18.24-1-Debian <<>> @xxx.xxx.xxx.120 k----s.co------va.org +notcp
; (1 server found)
;; global options: +cmd
;; no servers could be reached

So you should double check that you are forwarding port 53 (tcp and udp) from your router to your server. And you should also check that the DNS server is up and running, no firewall rules blocking port 53 (udp/tcp) and it can answer to queries to your domains.

[giormatsis]

Thank you sahsanu everything seems to be in place there are minor issues tonight with Godaddy and also moved from cloudflare back to the original domain registrars some hours ago (12 almost) so i suspect propagation i’ll wait until tomorrow
Thank you for your quick reply