Error: DNS record for www.<primary domain> doesn't exist

Community Support
1

Hi there, fresh install of hestiacp, trying to add www. alias for my primary domain as well as enable SSL,
getting Error: DNS record for www.<primary domain> doesn't exist and

Error: Let's Encrypt validation status 400. Details:

for SSL, what’s the problem here? (Also box’s hostname has been set to a w/o the www)

2

DNS record for the alias is missing, this is a basic check using nslookup on the requesting server.

Usual validation error: Missing record (as stated above), invalid ip, ipv6 records on the domain, there are a few threads handling this issue you’ll find them here: Search results for '400' - Hestia Control Panel - Discourse

3

I’ve same problem today with my new user and Domain, after adding Domain Please wait 20/30 Minutes before Install SSL, if you face any Problem just Select Domain and Rebuild all…
This work for me…

Love with HestiaCP

4

Take a look here :wink:

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