Exim4 related error

[FirstCodersUz]

Hi dear hestia cp user and administrators. I show exim4 is not working but active when I see exim4 status from the server. How to fix it. Who has this condition occurred? Thank you in advance for the answer. (Yandex translator used)

[sahsanu]

Are you on Debian Buster? If the answer is yes, take a look to this post:

Error displaying nginx service status

Hello @SVADO, IF you are using Debian 10 or an old Ubuntu version, it is a bug that is already fixed for next Hestia version. If you want to fix it in version 1.8.8: Create a backup of /usr/local/hestia/bin/v-list-sys-services and once done, edit the file: In line 90 change this: pids=$(pidof -d '|' $name) by this: pids=$(pidof $name | tr ' ' '|') In line 92 change this: pids=$(pidof -d '|' -x $name) by this: pids=$(pidof -x $name | tr ' ' '|') And check again nginx service in Web U…

[FirstCodersUz]

Hello sir. I Have Ubuntu 20.04

[FirstCodersUz]

Exim 4 status is active but v-list-sys-services is showing inactive in this case.

[sahsanu]

Hello @FirstCodersUz ,

@FirstCodersUz

I Have Ubuntu 20.04

That Ubuntu version has the same “problem” that Debian Buster, use the fix I posted above or wait till next HestiaCP update.

Cheers,
sahsanu

[FirstCodersUz]

It didn’t work, I would be pleased if you had any other suggestions

[sahsanu]

Execute and show the output of:
pidof exim4 | tr ' ' '|'

And show the output of (the output would be a bit long):
bash -x /usr/local/hestia/bin/v-list-sys-services

[FirstCodersUz]

[FirstCodersUz]

“pidof exim4 | tr ’ ’ ‘|’” result empty

[sahsanu]

Next time, copy and paste the output and then select the pasted text and click on button </>, it is a pain to read text in schreenshots

For some reason pidof is not detecting your exim4 pids.

Show the output of these commands please:

pidof -x exim4
ps -ef | grep [e]xim4
systemctl --no-pager status exim4

[FirstCodersUz]

root@vps ~ # pidof -x exim4
root@vps ~ # ps -ef | grep [e]xim4
root@vps ~ # systemctl --no-pager status exim4
● exim4.service - LSB: exim Mail Transport Agent
Loaded: loaded (/etc/init.d/exim4; generated)
Active: active (exited) since Fri 2023-09-29 00:38:03 +05; 3 days ago
Docs: man:systemd-sysv-generator(8)
Process: 1284953 ExecStart=/etc/init.d/exim4 start (code=exited, status=0/SUCCESS)
Process: 3731456 ExecReload=/etc/init.d/exim4 reload (code=exited, status=0/SUCCESS)

[sahsanu]

Seems Ubuntu 20.04 uses sys v init scripts for exim and that active (exited) means systemd executed successfully /etc/init.d/exim4 start) but that doesn’t mean exim is running right now.

Are you sure exim is running?

ps -ef | grep -i exim
netstat -ptan | grep LISTEN | grep ':25\|:465\|:587'

Also, check eximlogs:

/var/log/exim4/paniclog
/var/log/exim4/mainlog

I saw clamav is not running too and if you configured exim to use it, maybe exim is not running because of that… just guessing.

[FirstCodersUz]

root@vps ~ # ps -ef | grep -i exim
root 2834552 2790881 0 00:04 pts/3 00:00:00 grep --color=auto -i exim
root@vps ~ # netstat -ptan | grep LISTEN | grep ‘:25|:465|:587’
root@vps ~ #

“Active: active (exited) since Fri 2023-09-29 00:38:03 +05; 3 days ago” I thought this series would realize that exim4 is working.

[sahsanu]

Well, it’s clear, exim is not running.

service exim4 start

[FirstCodersUz]

I think I will wait for the next update of hestia. Thank you for the time and answers you took

[sahsanu]

@FirstCodersUz

I think I will wait for the next update of hestia

But exim is not running, you won’t have mail in your server…