File Permision error

mmgnservices · August 3, 2020, 3:06am

How i can solve this issue?
Basically i need move out templates_c from public_html so i have moved templates_c inside of private folder but now i got this issue of permission

Permissions Error

The templates compiling directory ‘/home/whmcs/web/bills.mmgnservices.com/private/templates_c’ must be writeable (CHMOD 777) before you can continue.
If the path shown is incorrect, you can update it in the configuration.php file.

eris · August 3, 2020, 8:01am

I think you used the file manager?

See https://github.com/hestiacp/hestiacp/issues/925 point 3.
And https://github.com/filegator/filegator/issues/112

Login via FTP, SFTP or SSH and use chmod.

mmgnservices · August 3, 2020, 12:32pm

First i am using file manager then i am upload all by ftp.
But i dont find the solution and the happend still.
WHMCS recomend move remplates_c folder outside of public html.
I need help with that.

Raphael · August 3, 2020, 12:46pm

Did you checked the web log? Will probaly give you more informations.

eris · August 3, 2020, 1:26pm

Probably a issue with open base dir

Read:
https://docs.hestiacp.com/admin_docs/server_management.html#how-do-web-templates-work
https://docs.hestiacp.com/admin_docs/server_management.html#how-can-i-change-settings-for-a-specific-domain

Check in your

$HESTIA/data/templates/web/php-fpm/ folder

Create a copy of the version you are using (Default 7.3) rename it

WMS-PHP-7_3.tpl and modify

github.com

hestiacp/hestiacp/blob/0682ac3f9cf16a19f8a4856210d1f3f3c009c3a8/install/deb/php-fpm/multiphp.tpl#L20


group = %user%

pm = ondemand
pm.max_children = 8
pm.max_requests = 4000
pm.process_idle_timeout = 10s
pm.status_path = /status

php_admin_value[upload_tmp_dir] = /home/%user%/tmp
php_admin_value[session.save_path] = /home/%user%/tmp
php_admin_value[open_basedir] = /home/%user%/web/%domain%/public_html:/home/%user%/web/%domain%/public_shtml:/home/%user%/tmp:/var/www/html:/etc/phpmyadmin:/var/lib/phpmyadmin:/etc/phppgadmin:/etc/roundcube:/var/lib/roundcube:/tmp:/bin:/usr/bin:/usr/local/bin:/usr/share:/opt
php_admin_value[sendmail_path] = /usr/sbin/sendmail -t -i -f admin@%domain%

env[PATH] = /usr/local/bin:/usr/bin:/bin
env[TMP] = /home/%user%/tmp
env[TMPDIR] = /home/%user%/tmp
env[TEMP] = /home/%user%/tmp

To include /home/{user}/web/domain/private/

Or wait till 1.2.2 is released and we have a plugin that moves document root to a different folder. (For example /home/{user}/web/domain/public_html/dist/

How ever we can’t supply technical support on third party software…

https://www.whmcs.com/support/

falzo · August 3, 2020, 3:10pm

this. make sure to include the ‘private’ in open_basedir directive as @eris already pointed out.