Ftp - Imposible upload files

Community Support FTP
1

I have a problem with the ftp.
I use filezilla to upload the files, when the application starts, it shows me a screen referring to a SSL certificate.

01-ftp
01-ftp1919×853 201 KB

Once this SSL certificate is accepted, I can connect quickly, delete files and download files without any problem.
But if I try to upload very small files it gives retry error.

It seems that it is doing well but most of the times it fails to upload the files, I don’t understand why, I have tried with several pages that I have been migrating from vestacp to hesticp and they all have the same problem.

03-ftp
03-ftp1796×909 238 KB
02-ftp
02-ftp1858×872 238 KB

I have another server with vestacp, when I start filezilla it doesn’t show me the SSL screen.

Data server:
Server with vestacp
Ubuntu 16.04
Memory: 2GB
Server with hesticp
Ubuntu 20.04
Memory: 4GB

Both servers are in the same company.

2

SSL implementation has been added by default to improve security. To get a valid certificate, have a look here: https://docs.hestiacp.com/admin_docs/ssl_certificates.html

Then I suggest to try again, if still errors will occure, please update this thread.

3

I have created a new droplet in digitalocean to start from 0, I have installed using this command.

bash ./hst-install.sh --nginx yes --apache no --phpfpm yes --mysql yes --postgresql no --vsftpd yes --exim yes --dovecot yes --clamav no --spamassassin no --iptables yes --fail2ban yes --quota yes

I have created a cloudflare subdomain with the basic options.
A -> hestiacp.mycustomweb.com -> IP_DROPLET.

  • I’ve created the default web + ftp account.
  • Created ssl with letencrypt, etc.
  • I generated the certificate for the panel: v-add-letsencrypt-host
  • I opened filezilla and tried to ftp files to this new server and got the same error.

What could be the error, has anyone tried it with ubuntu 20.04?

4

Please check:

/var/log/vsftpd.log

Upload with FTP:

Sat Oct 24 08:59:37 2020 [pid 25771] [admin_admin] OK LOGIN: Client "**.**.**.**"
Sat Oct 24 08:59:41 2020 [pid 25773] [admin_admin] OK UPLOAD: Client "**.**.**.**", "/public_html/Screenshot 2020-09-06 at 08.54.02.png", 58458 bytes, 388.05Kbyte/sec
Sat Oct 24 08:59:49 2020 [pid 25773] [admin_admin] OK DELETE: Client "**.**.**.**", "/public_html/Screenshot 2020-09-06 at 08.54.02.png"

Upload with FTP TLS/SSL

Sat Oct 24 08:57:49 2020 [pid 25657] [admin_admin] OK LOGIN: Client "**.**.**.**"
Sat Oct 24 08:57:50 2020 [pid 25659] [admin_admin] FAIL UPLOAD: Client "**.**.**.**", "/public_html/Screenshot 2020-09-05 at 20.53.30.png", 0.00Kbyte/sec
5

Other new installation without cloudflare dns, only the ip ser to connect:

root@ubuntu-s-1vcpu-1gb-nyc1-01:~# cat /var/log/vsftpd.log
Sat Oct 24 08:31:43 2020 [pid 3079] CONNECT: Client "82.158.241.XX"
Sat Oct 24 08:31:45 2020 [pid 3078] [admin_ftp] OK LOGIN: Client "82.158.241.XX"
Sat Oct 24 08:31:55 2020 [pid 3090] [admin_ftp] OK MKDIR: Client "82.158.241.XX", "/public_html/demo"
Sat Oct 24 08:32:00 2020 [pid 3092] CONNECT: Client "82.158.241.XX"
Sat Oct 24 08:32:00 2020 [pid 3094] CONNECT: Client "82.158.241.XX"
Sat Oct 24 08:32:01 2020 [pid 3091] [admin_ftp] OK LOGIN: Client "82.158.241.XX"
Sat Oct 24 08:32:01 2020 [pid 3093] [admin_ftp] OK LOGIN: Client "82.158.241.XX"
Sat Oct 24 08:32:22 2020 [pid 3139] CONNECT: Client "82.158.241.XX"
Sat Oct 24 08:32:23 2020 [pid 3141] CONNECT: Client "82.158.241.XX"
Sat Oct 24 08:32:23 2020 [pid 3138] [admin_ftp] OK LOGIN: Client "82.158.241.XX"
Sat Oct 24 08:32:23 2020 [pid 3140] [admin_ftp] OK LOGIN: Client "82.158.241.XX"
Sat Oct 24 08:32:47 2020 [pid 3145] CONNECT: Client "82.158.241.XX"
Sat Oct 24 08:32:48 2020 [pid 3144] [admin_ftp] OK LOGIN: Client "82.158.241.XX"
Sat Oct 24 08:32:48 2020 [pid 3148] CONNECT: Client "82.158.241.XX"
Sat Oct 24 08:32:48 2020 [pid 3147] [admin_ftp] OK LOGIN: Client "82.158.241.XX"
Sat Oct 24 08:33:12 2020 [pid 3155] CONNECT: Client "82.158.241.XX"
Sat Oct 24 08:33:12 2020 [pid 3157] CONNECT: Client "82.158.241.XX"
Sat Oct 24 08:33:12 2020 [pid 3154] [admin_ftp] OK LOGIN: Client "82.158.241.XX"
Sat Oct 24 08:33:13 2020 [pid 3156] [admin_ftp] OK LOGIN: Client "82.158.241.XX"
Sat Oct 24 08:33:34 2020 [pid 3163] CONNECT: Client "82.158.241.XX"
Sat Oct 24 08:33:34 2020 [pid 3165] CONNECT: Client "82.158.241.XX", "Connection refused: too many sessions for this address."
Sat Oct 24 08:33:34 2020 [pid 3162] [admin_ftp] OK LOGIN: Client "82.158.241.XX"
Sat Oct 24 08:33:39 2020 [pid 3169] CONNECT: Client "82.158.241.XX", "Connection refused: too many sessions for this address."
Sat Oct 24 08:33:45 2020 [pid 3171] CONNECT: Client "82.158.241.XX", "Connection refused: too many sessions for this address."
Sat Oct 24 08:33:50 2020 [pid 3173] CONNECT: Client "82.158.241.XX", "Connection refused: too many sessions for this address."
Sat Oct 24 08:33:55 2020 [pid 3177] CONNECT: Client "82.158.241.XX", "Connection refused: too many sessions for this address."
Sat Oct 24 08:34:00 2020 [pid 3181] CONNECT: Client "82.158.241.XX", "Connection refused: too many sessions for this address."
Sat Oct 24 08:34:00 2020 [pid 3183] CONNECT: Client "82.158.241.XX", "Connection refused: too many sessions for this address."
Sat Oct 24 08:34:06 2020 [pid 3214] CONNECT: Client "82.158.241.XX", "Connection refused: too many sessions for this address."
Sat Oct 24 08:34:06 2020 [pid 3216] CONNECT: Client "82.158.241.XX", "Connection refused: too many sessions for this address."
Sat Oct 24 08:34:11 2020 [pid 3218] CONNECT: Client "82.158.241.XX", "Connection refused: too many sessions for this address."
Sat Oct 24 08:34:11 2020 [pid 3220] CONNECT: Client "82.158.241.XX", "Connection refused: too many sessions for this address."
Sat Oct 24 08:34:16 2020 [pid 3222] CONNECT: Client "82.158.241.XX", "Connection refused: too many sessions for this address."
Sat Oct 24 08:34:16 2020 [pid 3224] CONNECT: Client "82.158.241.XX", "Connection refused: too many sessions for this address."
Sat Oct 24 08:34:21 2020 [pid 3260] CONNECT: Client "82.158.241.XX", "Connection refused: too many sessions for this address."
Sat Oct 24 08:34:21 2020 [pid 3262] CONNECT: Client "82.158.241.XX", "Connection refused: too many sessions for this address."
Sat Oct 24 08:34:27 2020 [pid 3265] CONNECT: Client "82.158.241.XX", "Connection refused: too many sessions for this address."
Sat Oct 24 08:34:27 2020 [pid 3267] CONNECT: Client "82.158.241.XX", "Connection refused: too many sessions for this address."
Sat Oct 24 08:34:32 2020 [pid 3269] CONNECT: Client "82.158.241.XX", "Connection refused: too many sessions for this address."
Sat Oct 24 08:34:32 2020 [pid 3271] CONNECT: Client "82.158.241.XX", "Connection refused: too many sessions for this address."
Sat Oct 24 08:34:37 2020 [pid 3273] CONNECT: Client "82.158.241.XX", "Connection refused: too many sessions for this address."
Sat Oct 24 08:34:37 2020 [pid 3275] CONNECT: Client "82.158.241.XX", "Connection refused: too many sessions for this address."
Sat Oct 24 08:34:42 2020 [pid 3277] CONNECT: Client "82.158.241.XX", "Connection refused: too many sessions for this address."
Sat Oct 24 08:34:42 2020 [pid 3279] CONNECT: Client "82.158.241.XX", "Connection refused: too many sessions for this address."
Sat Oct 24 08:34:48 2020 [pid 3283] CONNECT: Client "82.158.241.XX", "Connection refused: too many sessions for this address."
Sat Oct 24 08:34:48 2020 [pid 3282] CONNECT: Client "82.158.241.XX", "Connection refused: too many sessions for this address."
Sat Oct 24 08:34:53 2020 [pid 3285] CONNECT: Client "82.158.241.XX", "Connection refused: too many sessions for this address."
Sat Oct 24 08:34:53 2020 [pid 3287] CONNECT: Client "82.158.241.XX", "Connection refused: too many sessions for this address."
Sat Oct 24 08:34:58 2020 [pid 3289] CONNECT: Client "82.158.241.XX", "Connection refused: too many sessions for this address."
Sat Oct 24 08:34:58 2020 [pid 3291] CONNECT: Client "82.158.241.XX", "Connection refused: too many sessions for this address."
Sat Oct 24 08:35:03 2020 [pid 3531] CONNECT: Client "82.158.241.XX", "Connection refused: too many sessions for this address."
Sat Oct 24 08:35:03 2020 [pid 3532] CONNECT: Client "82.158.241.XX", "Connection refused: too many sessions for this address."
Sat Oct 24 08:35:09 2020 [pid 3534] CONNECT: Client "82.158.241.XX", "Connection refused: too many sessions for this address."
Sat Oct 24 08:35:09 2020 [pid 3536] CONNECT: Client "82.158.241.XX", "Connection refused: too many sessions for this address."
Sat Oct 24 08:35:14 2020 [pid 3538] CONNECT: Client "82.158.241.XX", "Connection refused: too many sessions for this address."
Sat Oct 24 08:35:14 2020 [pid 3540] CONNECT: Client "82.158.241.XX", "Connection refused: too many sessions for this address."
Sat Oct 24 08:35:19 2020 [pid 3542] CONNECT: Client "82.158.241.XX", "Connection refused: too many sessions for this address."
Sat Oct 24 08:35:19 2020 [pid 3544] CONNECT: Client "82.158.241.XX", "Connection refused: too many sessions for this address."
Sat Oct 24 08:35:24 2020 [pid 3546] CONNECT: Client "82.158.241.XX", "Connection refused: too many sessions for this address."
Sat Oct 24 08:35:24 2020 [pid 3548] CONNECT: Client "82.158.241.XX", "Connection refused: too many sessions for this address."
Sat Oct 24 08:35:29 2020 [pid 3550] CONNECT: Client "82.158.241.XX", "Connection refused: too many sessions for this address."
Sat Oct 24 08:35:30 2020 [pid 3552] CONNECT: Client "82.158.241.XX", "Connection refused: too many sessions for this address."
Sat Oct 24 08:35:35 2020 [pid 3622] CONNECT: Client "82.158.241.XX", "Connection refused: too many sessions for this address."
Sat Oct 24 08:35:35 2020 [pid 3624] CONNECT: Client "82.158.241.XX", "Connection refused: too many sessions for this address."
Sat Oct 24 08:35:40 2020 [pid 3628] CONNECT: Client "82.158.241.XX", "Connection refused: too many sessions for this address."
Sat Oct 24 08:35:40 2020 [pid 3630] CONNECT: Client "82.158.241.XX", "Connection refused: too many sessions for this address."
Sat Oct 24 08:35:45 2020 [pid 3632] CONNECT: Client "82.158.241.XX", "Connection refused: too many sessions for this address."
Sat Oct 24 08:35:45 2020 [pid 3634] CONNECT: Client "82.158.241.XX", "Connection refused: too many sessions for this address."
Sat Oct 24 08:35:50 2020 [pid 3636] CONNECT: Client "82.158.241.XX", "Connection refused: too many sessions for this address."
Sat Oct 24 08:35:51 2020 [pid 3638] CONNECT: Client "82.158.241.XX", "Connection refused: too many sessions for this address."
Sat Oct 24 08:35:56 2020 [pid 3640] CONNECT: Client "82.158.241.XX", "Connection refused: too many sessions for this address."
Sat Oct 24 08:35:56 2020 [pid 3642] CONNECT: Client "82.158.241.XX", "Connection refused: too many sessions for this address."
Sat Oct 24 08:36:01 2020 [pid 3672] CONNECT: Client "82.158.241.XX", "Connection refused: too many sessions for this address."
Sat Oct 24 08:36:01 2020 [pid 3674] CONNECT: Client "82.158.241.XX", "Connection refused: too many sessions for this address."
Sat Oct 24 08:36:06 2020 [pid 3676] CONNECT: Client "82.158.241.XX", "Connection refused: too many sessions for this address."
Sat Oct 24 08:36:06 2020 [pid 3678] CONNECT: Client "82.158.241.XX", "Connection refused: too many sessions for this address."
Sat Oct 24 08:36:11 2020 [pid 3680] CONNECT: Client "82.158.241.XX", "Connection refused: too many sessions for this address."
Sat Oct 24 08:36:11 2020 [pid 3682] CONNECT: Client "82.158.241.XX", "Connection refused: too many sessions for this address."
Sat Oct 24 08:36:17 2020 [pid 3684] CONNECT: Client "82.158.241.XX", "Connection refused: too many sessions for this address."
Sat Oct 24 08:36:17 2020 [pid 3686] CONNECT: Client "82.158.241.XX", "Connection refused: too many sessions for this address."
Sat Oct 24 08:36:22 2020 [pid 3688] CONNECT: Client "82.158.241.XX", "Connection refused: too many sessions for this address."
Sat Oct 24 08:36:22 2020 [pid 3690] CONNECT: Client "82.158.241.XX", "Connection refused: too many sessions for this address."
Sat Oct 24 08:36:27 2020 [pid 3693] CONNECT: Client "82.158.241.XX", "Connection refused: too many sessions for this address."
Sat Oct 24 08:36:27 2020 [pid 3694] CONNECT: Client "82.158.241.XX", "Connection refused: too many sessions for this address."
Sat Oct 24 08:36:32 2020 [pid 3696] CONNECT: Client "82.158.241.XX", "Connection refused: too many sessions for this address."
Sat Oct 24 08:36:32 2020 [pid 3698] CONNECT: Client "82.158.241.XX", "Connection refused: too many sessions for this address."
Sat Oct 24 08:36:38 2020 [pid 3700] CONNECT: Client "82.158.241.XX", "Connection refused: too many sessions for this address."
Sat Oct 24 08:36:38 2020 [pid 3702] CONNECT: Client "82.158.241.XX", "Connection refused: too many sessions for this address."
Sat Oct 24 08:36:43 2020 [pid 3708] CONNECT: Client "82.158.241.XX", "Connection refused: too many sessions for this address."
Sat Oct 24 08:36:43 2020 [pid 3709] CONNECT: Client "82.158.241.XX", "Connection refused: too many sessions for this address."
Sat Oct 24 08:36:48 2020 [pid 3712] CONNECT: Client "82.158.241.XX", "Connection refused: too many sessions for this address."
Sat Oct 24 08:36:48 2020 [pid 3714] CONNECT: Client "82.158.241.XX", "Connection refused: too many sessions for this address."
Sat Oct 24 08:36:54 2020 [pid 3716] CONNECT: Client "82.158.241.XX", "Connection refused: too many sessions for this address."
Sat Oct 24 08:36:54 2020 [pid 3718] CONNECT: Client "82.158.241.XX", "Connection refused: too many sessions for this address."
Sat Oct 24 08:36:57 2020 [pid 3079] [admin_ftp] DEBUG: Client "82.158.241.XX", "Control connection terminated without SSL shutdown."
Sat Oct 24 08:36:59 2020 [pid 3720] CONNECT: Client "82.158.241.XX"
Sat Oct 24 08:36:59 2020 [pid 3722] CONNECT: Client "82.158.241.XX", "Connection refused: too many sessions for this address."
Sat Oct 24 08:37:00 2020 [pid 3719] [admin_ftp] OK LOGIN: Client "82.158.241.XX"
Sat Oct 24 08:37:00 2020 [pid 3723] [admin_ftp] OK MKDIR: Client "82.158.241.XX", "/public_html/demo/static"
Sat Oct 24 08:37:01 2020 [pid 3723] [admin_ftp] OK MKDIR: Client "82.158.241.XX", "/public_html/demo/static/js"
Sat Oct 24 08:37:02 2020 [pid 3095] [admin_ftp] OK UPLOAD: Client "82.158.241.XX", "/public_html/demo/asset-manifest.json", 1099 bytes, 0.00Kbyte/sec
Sat Oct 24 08:37:02 2020 [pid 3092] [admin_ftp] DEBUG: Client "82.158.241.XX", "Control connection terminated without SSL shutdown."
Sat Oct 24 08:37:02 2020 [pid 3096] [admin_ftp] OK UPLOAD: Client "82.158.241.XX", "/public_html/demo/favicon.ico", 3150 bytes, 0.01Kbyte/sec
Sat Oct 24 08:37:02 2020 [pid 3094] [admin_ftp] DEBUG: Client "82.158.241.XX", "Control connection terminated without SSL shutdown."
Sat Oct 24 08:37:04 2020 [pid 3732] CONNECT: Client "82.158.241.XX"
Sat Oct 24 08:37:05 2020 [pid 3731] [admin_ftp] OK LOGIN: Client "82.158.241.XX"
Sat Oct 24 08:37:23 2020 [pid 3737] CONNECT: Client "82.158.241.XX"
Sat Oct 24 08:37:23 2020 [pid 3736] [admin_ftp] OK LOGIN: Client "82.158.241.XX"
Sat Oct 24 08:38:13 2020 [pid 3158] [admin_ftp] OK UPLOAD: Client "82.158.241.XX", "/public_html/demo/index.html", 2229 bytes, 0.01Kbyte/sec
Sat Oct 24 08:38:13 2020 [pid 3155] [admin_ftp] DEBUG: Client "82.158.241.XX", "Control connection terminated without SSL shutdown."
Sat Oct 24 08:38:14 2020 [pid 3159] [admin_ftp] OK UPLOAD: Client "82.158.241.XX", "/public_html/demo/logo192.png", 5347 bytes, 0.02Kbyte/sec
Sat Oct 24 08:38:14 2020 [pid 3157] [admin_ftp] DEBUG: Client "82.158.241.XX", "Control connection terminated without SSL shutdown."
6

I’ve solved it, the problem is with my router or internet connection, I thought I’d try uploading files from my mobile and it did without problems on Ubuntu 18.04, 20.04.
The next test was to share my mobile connection with the computer and try Filezilla and it worked fine.
I don’t get the error anymore.

5BiE8c4D0S
5BiE8c4D0S1873×889 267 KB

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