Get FTP over two networks (IP)

Hello, I have a big problem for months I have been researching but nothing found. I have 2 IPs on my hestia server, one in 192.XXXX and 10.YYYY

FTP works well for 192.XXX on the other hand on 10.YYYY I have this error message: FATAL ERROR: Connection reset by peer

All services coming from the internet go through 10.YYYY (Apache and NGIX) listen on this network

I hope I explained my problem well, thanks everyone