HCP Error 500 after upgrade Ubuntu 20.04 to 22.04

Hello colleagues!
Hestia returns error 500 please help!

Successfully upgraded Ubuntu version to 22.04
Hestia returns error 500 when going to web interface

https://domain.tld:8083

Please ask for help
Guys, what are your thoughts.
Let’s dig deeper together.
Someone already upgraded to 2204

Or please tell me how to reinstall the panel.
I’m ready for this, I’m just tired

Thanks,
Respectfully,

apt remove libzip5 hestia-php

apt install hestia-php

Again

Setting up hestia-php (8.1.8) …
dpkg: error processing package hestia-php (–configure):
installed hestia-php package post-installation script subprocess returned error exit status 1
Errors were encountered while processing:
hestia-php
E: Sub-process /usr/bin/dpkg returned an error code (1)

apt remove libzip5 libzip4 unzip libonig5 libonig4 libonig2

And then reinstall hestia-php again

dpkg: error processing package hestia-php (–configure):
installed hestia-php package post-installation script subprocess returned error exit status 1
Processing triggers for libc-bin (2.35-0ubuntu3.1) …
Processing triggers for man-db (2.10.2-1) …
Processing triggers for mailcap (3.70+nmu1ubuntu1) …
Errors were encountered while processing:
hestia-php
needrestart is being skipped since dpkg has failed
E: Sub-process /usr/bin/dpkg returned an error code (1)

I already wanted to reinstall HCP
Made backup copies of accounts.
And ran the install script
But! The script returns the answer that it is not intended for this version of the system.
Ubuntu 22.04

[email protected]:~# bash hst-install.sh --force


Your operating system (OS) is not supported by
Hestia Control Panel. Officially supported releases:


Debian 9, 10, 11
Ubuntu 18.04, 20.04 LTS

Dear colleagues! Please tell me how to reinstall HCP

Thanks
Respectfully

Are you sure you use the last version?

https://raw.githubusercontent.com/hestiacp/hestiacp/release/install/hst-install.sh

Update link to raw

also, please only run force param when you know what you’re doing!!!

Check if you have updated your apt source list file, you probaly try to install the old package for 16.04, you need to adjust the release name for every additional source file beside the default one.

Yes, I’m sure I do, because I want to completely reinstall CCP
My mail web interface does not work.
Through the mail client, mail is sent and received.
Therefore, I have made full backup copies of the accounts and am ready to completely remove the current system.
And then re-install.
From scratch.
Please tell me how to do it.

Download: https://raw.githubusercontent.com/hestiacp/hestiacp/release/install/hst-install.sh

And run the installer

then reinstall the whole os/vps first, --force param isnt for reinstall in such a way.

Thank you, everything is successfully installed as indicated.
install hestia-php successfully
The process start hestia still stops on startup.
Error loading library libzip.so.5

/usr/local/hestia/php/sbin/hestia-php: error while loading shared libraries: libzip.so.5: cannot open shared object file:

Can you suggest what to do.
Install a library or something
I have doubts as it was previously said to remove this library.

I’m lost, please help

And then reinstall hestia-php again
it should resolve the issue

systemctl start hestia

and paste here what type.

[email protected]:~# apt remove libzip5 libzip4 unzip libonig5 libonig4 libonig2 hestia-php

Reading package lists… Done
Building dependency tree… Done
Reading state information… Done
Package ‘libzip5’ is not installed, so not removed
Package ‘libonig4’ is not installed, so not removed
Package ‘libonig2’ is not installed, so not removed
The following package was automatically installed and is no longer required:
zlib1g-dev
Use ‘apt autoremove’ to remove it.
The following packages will be REMOVED:
hestia-php libonig5 libzip-dev libzip4 unzip
0 upgraded, 0 newly installed, 5 to remove and 0 not upgraded.
After this operation, 1,494 kB disk space will be freed.
Do you want to continue? [Y/n] y
dpkg: warning: files list file for package ‘hestia-php’ missing; assuming package has no files currently installed
(Reading database … 101667 files and directories currently installed.)
Removing hestia-php (8.1.8) …
Removing libonig5:amd64 (6.9.7.1-2build1) …
Removing libzip-dev:amd64 (1.7.3-1ubuntu2) …
Removing libzip4:amd64 (1.7.3-1ubuntu2) …
Removing unzip (6.0-26ubuntu3) …
Processing triggers for man-db (2.10.2-1) …
Processing triggers for mailcap (3.70+nmu1ubuntu1) …
Processing triggers for libc-bin (2.35-0ubuntu3.1) …

dpkg: error processing package hestia-php (–configure):
installed hestia-php package post-installation script subprocess returned error exit status 1
Processing triggers for libc-bin (2.35-0ubuntu3.1) …
Processing triggers for man-db (2.10.2-1) …
Processing triggers for mailcap (3.70+nmu1ubuntu1) …
Errors were encountered while processing:
hestia-php
needrestart is being skipped since dpkg has failed
E: Sub-process /usr/bin/dpkg returned an error code (1)

[email protected]:~# systemctl start hestia
Job for hestia.service failed because the control process exited with error code.
See “systemctl status hestia.service” and “journalctl -xeu hestia.service” for details.

× hestia.service - LSB: starts the hestia control panel
Loaded: loaded (/etc/init.d/hestia; generated)
Active: failed (Result: exit-code) since Wed 2022-08-17 23:05:44 MSK; 38s ago
Docs: man:systemd-sysv-generator(8)
Process: 164877 ExecStart=/etc/init.d/hestia start (code=exited, status=127)
Tasks: 2 (limit: 19068)
Memory: 8.8M
CPU: 10ms
CGroup: /system.slice/hestia.service
├─1191 “nginx: master process /usr/local/hestia/nginx/sbin/hestia-nginx”
└─1192 “nginx: worker process” “” “” “” “” “” “” “” “” “” “” “” “” “” “” “” “” “” “” “” “”

Aug 17 23:05:44 x-host.ru systemd[1]: Starting LSB: starts the hestia control panel…
Aug 17 23:05:44 x-host.ru hestia[164877]: * Starting hestia-nginx hestia-nginx
Aug 17 23:05:44 x-host.ru hestia[164877]: …done.
Aug 17 23:05:44 x-host.ru hestia[164877]: * Starting hestia-php hestia-php
Aug 17 23:05:44 x-host.ru hestia[164882]: /usr/local/hestia/php/sbin/hestia-php: error while loading shared libraries: libzip.so.5: cannot open s>
Aug 17 23:05:44 x-host.ru systemd[1]: hestia.service: Control process exited, code=exited, status=127/n/a
Aug 17 23:05:44 x-host.ru systemd[1]: hestia.service: Failed with result ‘exit-code’.
Aug 17 23:05:44 x-host.ru systemd[1]: hestia.service: Unit process 1191 (hestia-nginx) remains running after unit stopped.
Aug 17 23:05:44 x-host.ru systemd[1]: hestia.service: Unit process 1192 (hestia-nginx) remains running after unit stopped.
Aug 17 23:05:44 x-host.ru systemd[1]: Failed to start LSB: starts the hestia control panel.

install this https://ubuntu.pkgs.org/20.04/ubuntu-universe-amd64/libzip5_1.5.1-0ubuntu1_amd64.deb.html

wget http://archive.ubuntu.com/ubuntu/pool/universe/libz/libzip/libzip5_1.5.1-0ubuntu1_amd64.deb
sudo dpkg -i libzip5_1.5.1-0ubuntu1_amd64.deb

i think you update to 22.04.01 not 22.04

Thank you so much!
I was very happy when everything worked.
You are just a magician :slight_smile:

Maybe you can tell me the right way
Roundcube web interface stopped working
Returns a 500 error
Mail is sent and received by the mail client.

An attempt to update the HCP roundcube component according to the instructions from the developers returns the previous effect.

Thanks for the help!
I’m glad everything is working now :slight_smile:

https://docs.hestiacp.com/admin_docs/upgrades.html#ubuntu-20-04-focal-to-ubuntu-22-04-jammy