OS: Ubuntu 22.04 (x86_64)
HestiaCp Version: v1.8.11
Hestiacp crash if I create a new email account and enter any email under “Email login credentials to” field. It keeps loading forever and if I access hestia server on port 8083, it is not accessible anymore.
I have to manually restart hestiacp server by this command after which the server starts responding again.
systemctl restart hestia
Seems like something is wrong with Internal SMTP Emails.
Even when the page is stuck, the mail account is created?
If you don’t add an email to field EMail login credentials to, is there any error? is the account created?
The first logs you should check are:
/var/log/hestia/error.log
/var/log/hestia/system.log
/var/log/hestia/nginx-error.log
Yes, it works fine if I don’t enter mail id.
It goes loading and loading when I enter email , and yes if I restart hestia service manually , I see that the account is created.
Checking Logs as you said
/var/log/hestia/error.log
No Log Created
/var/log/hestia/system.log
In system log, a single log is created
2024-08-29 09:30:59 v-add-mail-account 'civilinfra' 'civilinfra.in' 'info' '******' '0'
/var/log/hestia/nginx-error.log
No Log Created
I hope the above information will be useful to you.
Any update on this issue?
How do you access Hestia? I mean, do you access directly using port 8083 or did you add some template to access using a sub domain on port 443?
Edit: doesn’t matter, I see you said in your first post that you access using port 8083.
This issue is still there and also there while creating new user account when we checkmark “Send Welcome Mail”
I can’t reproduce the issue on any of my servers and my knowledge to debug php is near zero so I can’t help here.