I contacted the developer regarding this problem shown in the image

Community Support System
1

Hello. Can any of you help me solve this problem that is really exhausting me?
Here is the developer’s response regarding this issue.

Hello,
I solved the above problem on your hosting, but after that, other problems occur again. I suggest you use cPanel or for free control panel use, CloudPanel to install the application correctly.

I tried to do the installation manually, but the PHPMyAdmin of your hosting server does not open. The picture is attached.

As we mentioned in the requirements section, you must provide a hosting that supports the following, otherwise we are not responsible for the failure to implement the program.

System Requirements:

  • Linux Web Hosting (cPanel is recommended)
  • PHP Version: 7.4, 8.0, 8.1, 8.2
  • PHP Extensions: Curl, GD2, MBString, OpenSSL, PDO, PDO_Mysql, Mysqlnd, allow_url_fopen, XML, JSON, Fileinfo, Intl
  • MySQL 5.7.x / MariaDB 10.x.x or newer

No refund will be given if your server does not support the program and you must use a server that is compatible with the mentioned requirements of the program.

Capture
Capture1153×636 61 KB

00000
000001047×593 16.1 KB

2

Hello @stc2020,

It’s at least the second post regarding this issue, you should use only one topic.

What problem has been solved?

Again, what other problems?

You don’t show the picture but I suppose it is because a bug in Hestia release 1.8.11. To fix it use these commands as root:

chown -R root:www-data /etc/phpmyadmin/
chown -R hestiamail:www-data /usr/share/phpmyadmin/tmp/

So, seems the application expects an .env file in you doc root? another dir? Developer should know were to put that .env file and what are the contents it must have.

1 Like
3

This is the image the developer talked about.

Screenshot_2024-05-10_at_06-38-30_Page_Not_Found
Screenshot_2024-05-10_at_06-38-30_Page_Not_Found1621×946 12 KB

4

Without the url I can’t say what he/she tried to access to…

5

Keep in mind that hestia is a software for sysadmins. If you’re not aware of how to handle a server, please consider to stick to a shared webhosting with for example cpanel. Just because you can run hestia in combination with oracle nearly for free, doesnt mean it is a good idea to do so.

3 Likes