I don't receive any kind of notification emails from hestia cp (Fresh installation)

Hello, I installed last versions of Hestia CP.
I configured a domain with mail domain, everything works fine.

But I don’t receive any emails from hestia cp like welcome mail, cron jobs event, backup event etc…

what could be the problem?
Which log can I read?


Hestia Control Panel Version


Operating system

Debian 11.7 (x86_64)

check exim4 mainlog at the related time you send a mail.

1 Like

Here is the log. I edit my domainname for privacy.

2023-05-29 15:01:27 1q3cV5-00AQvY-2d <= [email protected] U=admin P=local S=1311 [email protected]
2023-05-29 15:01:27 1q3cV5-00AQvY-2d ** [email protected] R=dnslookup T=remote_smtp H=gmail-smtp-in.l.google.com [] X=TLS1.3:ECDHE_X25519__ECDSA_SECP256R1_SHA256__AES_256_GCM:256 CV=yes: SMTP error from remote mail server after pipeli>
2023-05-29 15:01:28 1q3cV5-00AQwT-VI <= <> R=1q3cV5-00AQvY-2d U=Debian-exim P=local S=3647
2023-05-29 15:01:28 1q3cV5-00AQvY-2d Completed
2023-05-29 15:01:28 1q3cV5-00AQwT-VI remote host address is the local host: hostname.domain.it
2023-05-29 15:01:28 1q3cV5-00AQwT-VI == [email protected] R=dnslookup defer (-1): remote host address is the local host
2023-05-29 15:01:28 1q3cV5-00AQwT-VI ** [email protected]: retry timeout exceeded
2023-05-29 15:01:28 1q3cV5-00AQwT-VI [email protected]: error ignored
2023-05-29 15:01:28 1q3cV5-00AQwT-VI Completed

I tried to change email address from a gmail account to another provider and it works… but… why?