I am experiencing difficulty accessing
boltarc.com on my server, despite having added it to the server.
To provide some context, my hostname is
server.boltarc.com, and my nameservers are ns1.boltarc.com and ns2.boltarc.com.
While https://server.boltarc.com loads without issues, boltarc.com does not.
Dns screenshot https://prnt.sc/p4O-7i0xRRXz
March 25, 2023, 8:08am
[email protected]:/usr/local/hestia/data/ips# nslookup boltarc.com
;; Got SERVFAIL reply from 2a01:4ff:ff00::add:2, trying next server
;; Got SERVFAIL reply from 2a01:4ff:ff00::add:1, trying next server
** server can't find boltarc.com: SERVFAIL
How did you set the domain at your domain register?
the subdomain is working but main domain is not
March 25, 2023, 8:21am
[email protected]:/usr/local/hestia/data/ips# ping panel.boltarc.com
PING panel.boltarc.com.mydomain.nu (xxxx) 56(84) bytes of data.
Thank you for the provided domain name! As I can see, the
ns1-2.boltarc.com personal DNS servers are successfully registered from our side, you can also check it in the publicly available Whois lookup - https://www.namecheap.com/domains/whois/result?domain=ns2.boltarc.com
However, it appears that the personal DNS servers themselves are not connected to any hosting server -
Dig (DNS lookup)
In order to resolve the issue, please create the following A records for your nameservers from the side of your hosting service provider:
to fix the issue i replaced my nameserver with my server ip
and the page is loading fine
March 25, 2023, 8:53am
You need to add
ns1.boltarc.com and ns2.boltarc.com to the DNS records
when i had that the
boltarc.com doesn’t load but after replacing it with ip it loads
i dont know where the bug comes from
i tried to add it back to test it out again and this error came out
only the hostname domain have the issue others dont
March 25, 2023, 9:03am
You need to add 2 A records
Ip or valu: ip adress of the server
And repeat for NS2
thats what am trying now to see if it works