I am experiencing difficulty accessing boltarc.com on my server, despite having added it to the server.
To provide some context, my hostname is server.boltarc.com , and my nameservers are ns1.boltarc.com and ns2.boltarc.com .
While https://server.boltarc.com loads without issues, boltarc.com does not.
screenshot https://prnt.sc/MNbnYuUTb_3T
Dns screenshot https://prnt.sc/p4O-7i0xRRXz
eris
March 25, 2023, 8:08am
2
[email protected] :/usr/local/hestia/data/ips# nslookup boltarc.com
;; Got SERVFAIL reply from 2a01:4ff:ff00::add:2, trying next server
;; Got SERVFAIL reply from 2a01:4ff:ff00::add:1, trying next server
Server: 185.12.64.1
Address: 185.12.64.1#53
** server can't find boltarc.com: SERVFAIL
[email protected] :/usr/local/hestia/data/ips#
How did you set the domain at your domain register?
the subdomain is working but main domain is not
eris
March 25, 2023, 8:21am
5
Not here:
[email protected] :/usr/local/hestia/data/ips# ping panel.boltarc.com
PING panel.boltarc.com.mydomain.nu (xxxx) 56(84) bytes of data.
eris:
nslookup boltarc.com
Thank you for the provided domain name! As I can see, the ns1-2.boltarc.com personal DNS servers are successfully registered from our side, you can also check it in the publicly available Whois lookup - https://www.namecheap.com/domains/whois/result?domain=ns2.boltarc.com
However, it appears that the personal DNS servers themselves are not connected to any hosting server - Dig (DNS lookup)
In order to resolve the issue, please create the following A records for your nameservers from the side of your hosting service provider:
to fix the issue i replaced my nameserver with my server ip
and the page is loading fine
eris
March 25, 2023, 8:53am
9
You need to add ns1.boltarc.com and ns2.boltarc.com to the DNS records
when i had that the boltarc.com doesn’t load but after replacing it with ip it loads
i dont know where the bug comes from
i tried to add it back to test it out again and this error came out
only the hostname domain have the issue others dont
eris
March 25, 2023, 9:03am
12
You need to add 2 A records
Record: ns1
Type A
Ip or valu: ip adress of the server
And repeat for NS2
thats what am trying now to see if it works