LetsEncrypt Did Not Renew + Remove Add certificate in UI gives error Code 3


I have a problem with the SSL and I hope someone can help here.

I noticed that the site certificate did not renew. I tried to manually renew it (remove SSL then add again) via the UI but all I got is an error code 3 just as I am trying to remove the SSL.

Has anyone happened ever experienced this before? I don’t even know where to look for clues.

Thanks in advance!


Hestia version is v1.4.3
OS is the latest Ubuntu server server


Check if all the DNS records exists

That is actually the strange thing. All DNS are existing including the site where the renewal needs to happen.

It seems that although you have DNS entries set up on your server, that the domain is actually using nameservers at ns2.io-servers.com and ns1.io-servers.com
So that’s where you need to set up your DNS.
OR. change the nameservers to point to your current machine

Your right, the name servers being used is external as it’s really hosted externally. The site is the one hosted in hestia. I can also guarantee that the DNS is fully declared and available in our hosting provider. It’s just that the letsencrypt renewals are not working on hestia and it;s just for this domain. Aside from the error code 3, I don’t have any other errors to work with.

Non-authoritative answer:
Name: www.aujourdhui.com

So it should be working fine:

try v-add-letsencrypt-host user domain.com “aliases” via command line

Failed though but interesting as it has an error message.

It is v-add-letsencrypt-domain

v-add-letsencrypt-host is used for hostname instead