Log access from user's FTP account

Hi,

Some of my customers need to access to their log files (file empty because of the symbolic links).
Unfortunately, they can’t access them by FTP, but only with ssh account (which is a little bit more difficult for them).
Is there a way to change this behavior ?

Due to permission set currently not. But users can view the error log over the hestia interface aswell.

I just found the way to access log from hetiacp
But it’s not very efficient for debugging…
Maybe the SFTP access could access the log files* ?

** is sftp give ssh access unchrooted ???*

no, sftp is chrooted.