Login Roundcube Server

Hello, When you enter Rouncube, you are requesting Server, what should I put in that field, please if you can guide me

Did you updated your system? Sounds like the config has been overwritten.

2 Likes

If I updated debian with apt update

Have a look here, the problem has already been answered and is not directly related to hestia: Last apt upgrade of roundcube broke it!

Gracias, ya solucione ese inconveniente, solo nabia que poner en el archivo config.inc.php.
$config[‘default_host’] = ‘’
$config[‘default_host’] = ‘localhost’
Pero!!. Ahora no puedo entrar y despues de un rato de tratar de loguearse aparece la pagina de error 500
Y no se que hacer ahora
Por favor ayudenme

Please use english, we do not support any other language.

Thanks, I solved that problem, I just had to put it in the config.inc.php file.
$ config [‘default_host’] = ‘’
$ config [‘default_host’] = ‘localhost’
But !!. Now I can’t log in and after a while of trying to log in the error page 500 appears
And I don’t know what to do now
Please help me

Did you read my post above? You probaly overwritten the config during upgrade.

now when putting mail.cccloud.cl error 500 appears.
Before you could log in, now the Login window does not appear
Please, can you help me?

Did you checked your logs?

without additional informations and debugging from your side: no

What additional information do you need, and where can I get it?

Apache / Nginx logs for start?

I am getting this error in / var / log / message

Sep 2 15:07:09 li936-163 rsyslogd: action ‘action-7-builtin:omfile’ resumed (module ‘builtin:omfile’) [v8.1901.0 try https://www.rsyslog.com/e/2359 ]

I am getting this error in /var/log/nginxerror.log

2020/09/02 15:10:53 [warn] 23795#23795: conflicting server name “servpcspa.com” on 45.56.118.163:443, ignored
2020/09/02 15:10:53 [warn] 23795#23795: conflicting server name “mail.servpcspa.com” on 45.56.118.163:443, ignored

Please can you help me

500 errors are commonly logged in
/var/log/nginx/domains/webmail.{domain.com}

Please check there

Thank you and excuse the ignorance.
In the hostname I found the following errors, which I will put below.

I have also found other files with logs, corresponding to the hosted accounts.

104.131.180.168 - - [02 / Sep / 2020: 21: 15: 17 -0400] “GET / HTTP / 1.0” 301 162 “-” "Mozilla / 5.0 (compatible; NetcraftSurveyAgent / 1.0; [email protected]$
104.131.180.168 - - [02 / Sep / 2020: 21: 15: 23 -0400] “GET / HTTP / 1.0” 200 2915 “-” "Mozilla / 5.0 (compatible; NetcraftSurveyAgent / 1.0; [email protected]$
104.143.83.241 - - [03 / Sep / 2020: 06: 30: 49 -0400] “GET / HTTP / 1.1” 301 162 “-” “Mozilla / 5.0 zgrab / 0.x”
104.143.83.241 - - [03 / Sep / 2020: 06: 30: 49 -0400] “GET / HTTP / 1.1” 200 1201 “http://li936-163.members.linode.com/” "Mozilla / 5.0 zgrab /0.x "

Also others like this:
186.104.19.233 - - [03/Sep/2020:09:22:47 -0400] “GET / HTTP/2.0” 200 1284 “-” "Mozilla/5.0 (X11; Linux x86_64; rv:68.0) Gecko/20100101 Firefox/68$
186.104.19.233 - - [03/Sep/2020:09:22:48 -0400] “GET /favicon.ico HTTP/2.0” 404 1422 “-” "Mozilla/5.0 (X11; Linux x86_64; rv:68.0) Gecko/20100101$

200 / 301 are fine
200 = All Oke
301 is a forward to a different page…

There should also be /var/log/nginx/domains/webmail.{domain.com}.error.log

webmail.cccloud.cl.error.log
2020/09/03 10:10:03 [error] 23797#23797: *525 connect() failed (111: Connection refused) while connecting to upstream, client: 186.104.19.233, se$
2020/09/03 10:28:20 [error] 23797#23797: *542 connect() failed (111: Connection refused) while connecting to upstream, client: 172.104.2.4, serve$

webmail.cccloud.cl.log
172.104.2.4 - - [03/Sep/2020:10:28:19 -0400] “GET / HTTP/1.1” 301 162 “-” "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_6) AppleWebKit/537.36 (KH$
172.104.2.4 - - [03/Sep/2020:10:28:20 -0400] “GET / HTTP/2.0” 502 3182 “-” "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_6) AppleWebKit/537.36 (K$
172.104.2.4 - - [03/Sep/2020:10:28:20 -0400] “GET /favicon.ico HTTP/2.0” 404 1422 “https://webmail.cccloud.cl/” "Mozilla/5.0 (Macintosh; Intel Ma$

There are also files like this:
webmail.cccloud.cl.error.log.2.gz

something is borked with your install/config files. I recommend to make backups of your user accounts and reinstall the server. restore from backups and be done. don’t touch the roundcube configs after installing everything from the repos expecially don’t have them overwritten during updates.

I’m backing up 4 users in Hestia and it has created a log file for each domain and 59 tmp.y-something-else files, is that normal ?, but no .tar files
Attached image


/backup/ ls

These tmp.xx are not files but folders. Seems your backup process does not go through for whatever reason. Are you running out of diskspace?

Check the logs in that folder to find which backup is broken and maybe why. Something is really off with your system.