Mail Still Being Rejected Despite “Reject Spam” Being Disabled in Hestia CP 1.9.2
Issue Overview
Since upgrading to Hestia Control Panel 1.9.0 (currently on 1.9.2), I’m experiencing mail delivery issues where emails are being rejected by DNS blacklists despite having disabled the “Reject Spam” option in the Hestia CP interface.
Specific Symptoms
- “Reject Spam” option is unchecked in the Hestia CP interface for my domains
- Emails are still being rejected with bounce messages like:
Undelivered Mail Returned to Sender This is a system-generated message to inform you that your email could not be delivered to one or more recipients. Details of the email and the error are as follows: <[email protected]>: host mail.example.com[IP.ADDRESS] said: 550-Rejected because [IP.ADDRESS] is in a black list at zen.spamhaus.org 550 Error: open resolver; (in reply to RCPT TO command)
- Catch-all email functionality not working - emails sent to addresses that should be caught by my catch-all don’t arrive at the specified destination
Configuration Details
- In Hestia CP, I have:
- ✓ Spam Filter (enabled)
- □ Reject Spam (disabled)
- ✓ DKIM Support (enabled)
- ✓ Enable SSL for this domain (enabled)
Yet despite “Reject Spam” being unchecked, emails are still being rejected by DNS blacklists and spamd scores.
Environment Details
- Hestia CP version: 1.9.2
- Previously working properly on versions before 1.9.0
- Had to replace entire exim4 configuration after 1.9.0 upgrade to get basic mail functionality working
I would appreciate any guidance on resolving these mail issues. The problem is that the settings in the Hestia CP interface don’t seem to be reflected in the actual mail server behavior.