Hello, good day.
I have the following problem with emails:
The emails that are sent to me take a long time to arrive in the inbox, there are no visible errors.
Is there something that can be done or that needs to be done so that the emails arrive in less time?
Is there any way to test and search or find out why this happens?
Can you help me please.
Greetings from Valparaiso - Chile
Hi @ClaudioSpcSpa,
Are we talking about seconds, minutes, hours…?
First check exim logs, show the output of one of those emails (replace [email protected] by the actual sender or recipient):
exigrep '[email protected]' /var/log/exim4/mainlog*
About half an hour or so.
About half an hour or so
They don’t have Anti-virus and Spam Filter activated. Does that have anything to do with it?
This shows exim, (only the latest records)
2024-09-25 12:51:17 1stUIP-008ldO-2T <= [email protected] H=mx0a-00823401.pphosted.com [148.163.148.104] P=esmtps X=TLS1.2:ECDHE_SECP256R1__RSA_SHA512__AES_128_GCM:128 CV=no S=47210 DKIM=lenovo.com id=1402994004.110463.1727279474900.JavaMail.root@ofp-email-service-5d945f9987-vj685
2024-09-25 12:51:17 1stUIP-008ldO-2T => contacto <[email protected]> R=localuser T=local_delivery
2024-09-25 12:51:17 1stUIP-008ldO-2T Completed
Once the mail arrives to exim it is delivered on the same second 2024-09-25 12:51:17
The first thing you should do is to add the mx record to huellasbarf.cl because right now it doesn’t have one.
Also, it has configured 5 name servers but two of them seems are not the right ones, maybe they used a dash instead of a dot on ns1 and ns2:
huellasbarf.cl. 3600 IN NS ns3.linode.com.
huellasbarf.cl. 3600 IN NS ns4.linode.com.
huellasbarf.cl. 3600 IN NS ns5.linode.com.
huellasbarf.cl. 3600 IN NS ns1-linode.com.
huellasbarf.cl. 3600 IN NS ns2-linode.com.
couldn't get address for 'ns1-linode.com': not found
couldn't get address for 'ns2-linode.com': not found
Thanks, I’ve already fixed NS1 and NS2 which had a dash instead of a dot.
How do I add the MX? I have to do that in Linode, right?
Yes, on Linode because it is the current dns provider. You must create an MX record pointing to mail.huellasbarf.cl
Subdomain must not be mail must be your base domain huellasbarf.cl I don’t know how it is represented on Linode but usually it is an @ or just blank.
Sorry:
@mail, mail@ or @mail.huellasbarf.cl
None of them, only @ or blank
This is how it is:
It should be like this or blank:
If I put @ comes out:
You have entered an invalid hostname
If I put empty: attached image
In the end it was like this
Great.
Did you try to send a new mail to that domain?
How do I activate Anti-virus and Spam Filter?
Edit the mail domain and select the options
That means you didn’t install Hestia with support for spamassassin and clamav.
Show the output of these commands:
curl -sSL https://7j.gg/hcpver | bash -s --
v-list-sys-config json | jq | grep ANTI
Software Version
OS Debian 12.7
Hestia 1.8.12
Hestia-nginx 1.25.2
Hestia-php 8.2.11
FileGator 7.10.1
Nginx 1.27.1
Apache2 2.4.62
PHP8.3 8.3.11
PHP8.2 8.2.23
PHP7.4 7.4.33
PHP7.3 7.3.33
PHP7.2 7.2.34
PHP7.1 7.1.33
PHP7.0 7.0.33
PHP5.6 5.6.40
Awstats 7.8
Exim4 4.96
Dovecot 2.3.19.1
Roundcube 1.6.5
Vsftpd 3.0.3
Bind9 9.18.28
Mariadb 10.11.9
phpMyAdmin 5.2.1
Fail2ban 1.0.2
“ANTIVIRUS_SYSTEM”: “”,
“ANTISPAM_SYSTEM”: “”,
Neither Spamassassin nor Clamav are installed, Hestia also doesn’t show them enabled so that user… I don’t know if you restored a backup or what happened but you can’t activate them because are not installed.