New installation with proftpd error

I installed it on a clean machine at

Create a website and add an FTP account
when trying to authenticate, it presents an authentication error.

PRETTY_NAME=“Debian GNU/Linux 10 (buster)”
NAME=“Debian GNU/Linux”
VERSION=“10 (buster)”

Script used for installation

sudo bash -a yes -n yes -w no -o no -v yes -j no -k yes -m yes -g no -x yes -z yes -c yes -t yes -i yes -b yes -q no -d yes -f no -y yes -r yes -e no -p no -l no


Please also share the error message you got :smile:. Also please write out your installation command, usualy hestia ships itself with vsftpd but a switch to proftpd would work.

First of all, thank you for the quick response.
This shows that hestiacp is quite moderate.

I managed to identify the error.

When creating the user, I put it as capital letters, and when I tried to log in to FTP I need to login as morecle capital letters, otherwise it won’t work.

I had to change the folder permissions for the page to be visible on the web, according to the commands below

chown -R 1001:1000 /home/…
chmod -R 755 /home/…

Usualy, this should not be needed, Hestia works out of the box. But when you know what you’re doing, that’s ok :smile:.