No access to the admin panel

Community Support
1

Hello everyone!
Asked a question in a similar branch, no one answered, created a new topic :slightly_smiling_face:

Hestia 1.4.7 Debian 10 .10

/var/log/hestia/error.log
 
 2021-07-16 03:14:30 v-restart-service  'hestia' [Error 20]
 2021-07-19 14:00:02 v-update-sys-rrd-mysql  'daily' [Error 15]
 
 
 
 /var/log/hestia/nginx-error.log
 
 2021/07/17 07:25:41 [error] 990#0: *168 open() "/usr/local/hestia/web/common/info.cgi" failed (2: No such file or directory), client: 75.183.128.150, server: _, request: "GET /common/info.cgi HTTP/1.1", host: "my ip:8083"
 2021/07/17 07:25:42 [error] 990#0: *169 "/usr/local/hestia/web/HNAP1/index.php" is not found (2: No such file or directory), client: 24.247.116.157, server: _, request: "GET /HNAP1/ HTTP/1.1", host: " my ip:8083"
 2021/07/17 07:25:44 [error] 990#0: *170 open() "/usr/local/hestia/web/currentsetting.htm" failed (2: No such file or directory), client: 162.253.185.252, server: _, request: "GET /currentsetting.htm HTTP/1.1", host: "my ip:8083"
 2021/07/17 07:25:46 [error] 990#0: *171 open() "/usr/local/hestia/web/dniapi/userInfos" failed (2: No such file or directory), client: 38.134.6.146, server: _, request: "GET /dniapi/userInfos HTTP/1.1", host: "my ip:8083"

systemctl restart hestia


Jul 21 08:57:21 dot.com systemd[1]: Starting LSB: starts the hestia control panel...
Jul 21 08:57:21 dot.com hestia[23315]: Starting hestia-nginx: hestia-nginx.
Jul 21 08:57:21 dot.com hestia[23315]: Starting hestia-php: hestia-php/usr/local/hestia/php/sbin/hestia-php: error while loading shared libraries:
Jul 21 08:57:21 dot.com systemd[1]: hestia.service: Control process exited, code=exited, status=127/n/a
Jul 21 08:57:21 dot.com systemd[1]: hestia.service: Failed with result 'exit-code'.
Jul 21 08:57:21 dot.com systemd[1]: Failed to start LSB: starts the hestia control panel.

How to solve?

Thanks for attention!

2

https://forum.hestiacp.com/search?q=No%20access%20to%20the%20admin%20panel

3

Hi ScIT!Thanks for the link, but unfortunately I do not see the decision of my question, help me please.
install libicu60,systemctl restart hestia-they do not work for me.
apt update && apt upgrade-gives an error message ,part of code:

Setting up hestia-nginx (1.19.10) ...
Job for hestia.service failed because the control process exited with error code.
See "systemctl status hestia.service" and "journalctl -xe" for details.
invoke-rc.d: initscript hestia, action "start" failed.
â—Ź hestia.service - LSB: starts the hestia control panel
   Loaded: loaded (/etc/init.d/hestia; generated)
   Active: failed (Result: exit-code) since Wed 2021-07-21 12:37:19 MSK; 11ms ago
     Docs: man:systemd-sysv-generator(8)
  Process: 16193 ExecStart=/etc/init.d/hestia start (code=exited, status=127)
    Tasks: 2 (limit: 4915)
   Memory: 7.3M
   CGroup: /system.slice/hestia.service
           ├─823 nginx: master process /usr/local/hestia/nginx/sbin/hestia-nginx
           └─824 nginx: worker process

Jul 21 12:37:18 dot.com systemd[1]: Starting LSB: starts the hestia control panel...
Jul 21 12:37:19 dot.com hestia[16193]: Starting hestia-nginx: hestia-nginx.
Jul 21 12:37:19 dot.com hestia[16193]: Starting hestia-php: hestia-php/usr/local/hestia/php/sbin/hestia-php: error while loading shared libraries: libicuio.so.57: cannot open shared object file: No such file or directory
Jul 21 12:37:19 dot.com systemd[1]: hestia.service: Control process exited, code=exited, status=127/n/a
Jul 21 12:37:19 dot.com systemd[1]: hestia.service: Failed with result 'exit-code'.
Jul 21 12:37:19 dot.com systemd[1]: Failed to start LSB: starts the hestia control panel.
dpkg: error processing package hestia-nginx (--configure):
 installed hestia-nginx package post-installation script subprocess returned error exit status 1
Errors were encountered while processing:
 hestia-nginx
E: Sub-process /usr/bin/dpkg returned an error code (1)

Please give steps to solve, I know what you know them :slightly_smiling_face:Thank you!
Sorry for my English .

4

You need to install libicu57

5

apt-get install libicu57

Reading package lists... Done
Building dependency tree
Reading state information... Done
Package libicu57 is not available, but is referred to by another package.
This may mean that the package is missing, has been obsoleted, or
is only available from another source

E: Package 'libicu57' has no installation candidate

I tried to change sources.list-package libicu57 is not available

6

ok

libicu57:amd64                    57.1-6+deb9u4
libicu63:amd64                    63.1-6+deb10u1
libicu65:amd64                    65.1-1+0~20200223.8+debian9~1.gbp519cf3

No result

/var/log/hestia/error.log

2021-07-19 14:00:02 v-update-sys-rrd-mysql  'daily' [Error 15]
2021-07-22 03:14:12 v-update-sys-hestia  'hestia' [Error 19]
2021-07-22 03:14:17 v-update-sys-hestia  'hestia-nginx' [Error 19]
2021-07-22 03:14:21 v-update-sys-hestia  'hestia-php' [Error 19]

/var/log/hestia/nginx-error.log

2021/07/22 00:35:12 [crit] 787#0: *3 connect() to unix:/var/run/hestia-php.sock failed (2: No such file or directory) while connecting to upstream, client: 143.110.234.254, server: _, request: "GET /system_api.php HTTP/1.1", upstream: "fastcgi://unix:/var/run/hestia-php.sock:", host: "my_ip:8083"
2021/07/22 00:35:15 [error] 787#0: *7 open() "/usr/local/hestia/web/c/version.js" failed (2: No such file or directory), client: 143.110.234.254, server: _, request: "GET /c/version.js HTTP/1.1", host: "my_ip:8083"
2021/07/22 00:35:18 [crit] 787#0: *10 connect() to unix:/var/run/hestia-php.sock failed (2: No such file or directory) while connecting to upstream, client: 143.110.234.254, server: _, request: "GET /streaming/clients_live.php HTTP/1.1", upstream: "fastcgi://unix:/var/run/hestia-php.sock:", host: "my_ip:8083"
2021/07/22 00:35:21 [error] 787#0: *14 open() "/usr/local/hestia/web/stalker_portal/c/version.js" failed (2: No such file or directory), client: 143.110.234.254, server: _, request: "GET /stalker_portal/c/version.js HTTP/1.1", host: "my_ip:8083"
2021/07/22 00:35:25 [crit] 787#0: *17 connect() to unix:/var/run/hestia-php.sock failed (2: No such file or directory) while connecting to upstream, client: 143.110.234.254, server: _, request: "GET /stream/live.php HTTP/1.1", upstream: "fastcgi://unix:/var/run/hestia-php.sock:", host: "my_ip:8083"
2021/07/22 00:35:28 [error] 787#0: *21 open() "/usr/local/hestia/web/flu/403.html" failed (2: No such file or directory), client: 143.110.234.254, server: _, request: "GET /flu/403.html HTTP/1.1", host: "my_ip:8083"
2021/07/22 02:40:41 [crit] 787#0: *27 connect() to unix:/var/run/hestia-php.sock failed (2: No such file or directory) while connecting to upstream, client: 167.248.133.37, server: _, request: "GET / HTTP/1.1", upstream: "fastcgi://unix:/var/run/hestia-php.sock:", host: "my_ip:8083"
2021/07/22 03:18:31 [crit] 787#0: *30 connect() to unix:/var/run/hestia-php.sock failed (2: No such file or directory) while connecting to upstream, client: 185.220.100.248, server: _, request: "GET / HTTP/1.1", upstream: "fastcgi://unix:/var/run/hestia-php.sock:", host: "my_ip:8083", referrer: "http://my_ip:8083/"
2021/07/22 13:50:20 [error] 4269#0: *3 FastCGI sent in stderr: "Primary script unknown" while reading response header from upstream, client: 167.172.42.105, server: _, request: "GET /system_api.php HTTP/1.1", upstream: "fastcgi://unix:/var/run/hestia-php.sock:", host: "my_ip:8083"
2021/07/22 13:50:20 [error] 4269#0: *7 open() "/usr/local/hestia/web/c/version.js" failed (2: No such file or directory), client: 167.172.42.105, server: _, request: "GET /c/version.js HTTP/1.1", host: "my_ip:8083"
2021/07/22 13:50:21 [error] 4269#0: *10 FastCGI sent in stderr: "Primary script unknown" while reading response header from upstream, client: 167.172.42.105, server: _, request: "GET /streaming/clients_live.php HTTP/1.1", upstream: "fastcgi://unix:/var/run/hestia-php.sock:", host: "my_ip:8083"
2021/07/22 13:50:21 [error] 4269#0: *14 open() "/usr/local/hestia/web/stalker_portal/c/version.js" failed (2: No such file or directory), client: 167.172.42.105, server: _, request: "GET /stalker_portal/c/version.js HTTP/1.1", host: "my_ip:8083"
2021/07/22 13:50:21 [error] 4269#0: *17 FastCGI sent in stderr: "Primary script unknown" while reading response header from upstream, client: 167.172.42.105, server: _, request: "GET /stream/live.php HTTP/1.1", upstream: "fastcgi://unix:/var/run/hestia-php.sock:", host: "my_ip:8083"

My Hestia worked perfectly for about a year on auto-update, and when updating to 1.4.7, there is no possibility to go to the admin panel, the problem with auto-update and Debian 10? Team, ideas solution, fix, something?

7

systemctl restart hestia

Run apt-get update && apt-get upgrade -y it will install we released today

1 Like
8

Hi Eris!Thanks for the answer.

9

apt-get update && apt-get upgrade -y
Hit:1 Index of /debian buster InRelease
Hit:2 Index of /debian-security buster/updates InRelease
Hit:3 Index of /debian buster-updates InRelease
Hit:4 Index of /debian buster-backports InRelease
Hit:5 Index of /packages/mainline/debian/ stretch InRelease
Hit:6 Index of /php/ stretch InRelease
Hit:7 mirror - MvA stretch InRelease
Hit:8 https://apt.hestiacp.com stretch InRelease
Reading package lists… Done
Reading package lists… Done
Building dependency tree
Reading state information… Done
Calculating upgrade… Done
The following packages have been kept back:
phpmyadmin
0 upgraded, 0 newly installed, 0 to remove and 1 not upgraded.

10

What happens if you run systemctl restart hestia? It seems like the package has already been autoupdated.

11

ScIT.hi!everything is in order, access to the admin panel works, thanks guys
Close the topic!

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12

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