So I’m trying to login into my account with the right password but it keeps bouncing back to login page with no error message and right now.my website is down saying 'Error establishing a Redis Connection ’
Please what can I do to login and fix this error?
eris
October 30, 2023, 10:00am
2
Redis server is offline
systemctl start redis
For the other issue check your logs
Phaxsam
October 30, 2023, 10:09am
3
Should this be done on the root server?
Phaxsam
October 30, 2023, 10:13am
4
And for these logs…how do I check that?
eris
October 30, 2023, 10:17am
5
You need to login as root on the server to restart redis service
/var/log/hestia/auth.log
/var/log/hestia/nginx-error.log and nignx-access.log
Phaxsam
October 30, 2023, 10:30am
7
It stays here since… No progress or response
Blats
October 30, 2023, 12:07pm
8
What is the response from this command:
systemctl status redis
or
redis-cli ping
redis should response with word “Pong”
1 Like
Phaxsam
October 30, 2023, 12:33pm
9
When commanded ping it gave me error message instead of Pong
Blats
October 30, 2023, 1:26pm
10
and the systemctl status redis?
Phaxsam
October 30, 2023, 2:06pm
11
I have not run that yet as my system is our of light
Blats
October 30, 2023, 2:19pm
12
Provide us with the results when you are able to do this!
Phaxsam
November 1, 2023, 11:10am
14
Here is the result of this status command.
Phaxsam
November 1, 2023, 11:16am
15
So I’m trying to run this but it’s all saying Permission Denied…
What does that mean?
sahsanu
November 1, 2023, 10:16pm
16
Just for the records.
I’ve been talking to @Phaxsam and the issues are fixed now. Both issues, unable to login to Hestia and error in Redis Connection were caused by a full disk . Once some big backups have been removed, all started to work again.
3 Likes
Phaxsam
November 2, 2023, 5:38pm
17
Yes @sahsanu , Thank you so much!!
You’ve been a life saver.
2 Likes