Permission Issue in HestiaCP: Unable to Modify Files or Folders

Community Support System
1

Hello everyone,

Since today, no users in HestiaCP can perform the following actions from the frontend:

  • Create, delete, or rename files and folders.
  • Upload files.
  • Extract .zip files.

However, when accessing as root via WinSCP and SSH, I can manipulate files without any issues, suggesting that the problem lies within the HestiaCP interface.

Additional details:
:small_blue_diamond: I found the following error message in the Nginx error logs (/var/log/hestia/nginx-error.log):

"/usr/local/hestia/web/fm/dist/index.php" is not found (2: No such file or directory)

This might be related to the issue, as it indicates that a file is missing from HestiaCP’s File Manager.

:small_blue_diamond: I have uploaded a short video (30 sec) to YouTube showing the issue in detail:

:link: https://www.youtube.com/watch?v=EOFbpJsJkfM

I searched the forum and found similar issues. I followed the suggested solutions, but none of them worked.

If this issue has already been resolved in another thread that I missed, I apologize in advance.

I would greatly appreciate any help in resolving this issue.

Thanks in advance! :raised_hands:

2

Hi @christiamirarrazabal

Are there files in /usr/local/hestia/web/fm/dist/?

ls -l /usr/local/hestia/web/fm/dist/

You could try to reinstall the file manager:

v-add-sys-filemanager
3

Hi!
Thank you very much for your quick response.
Yes, the files are there, but v-add-sys-filemanager did not work.
I have tried many CLI commands that I thought could fix it, but so far nothing has worked.

I think I will have to backup all accounts and reinstall everything on Hestia :frowning:

errorHESTIA
errorHESTIA645×258 61.1 KB

4

You could try to reinstall Hestia.

apt update
apt full-upgrade
apt remove hestia-nginx hestia-php
apt install bubblewrap
apt install --reinstall hestia
apt install hestia-nginx hestia-php
5

Thank you very much, it worked perfectly.

1 Like
6

same issue on my end I try this still dont work