The reason I’m asking is that I’ve checked with both mail-tester and mxtoolbox. They seem to have a different idea on what should be in the reverse DNS ptr. In my case, both domain and sub-domain are in the same server sharing the same email address.
In addition to what jlguerrero is saiyng, usually is the hostname of the server you are sending email from. It’s a global record valid for all the mail domains you are using under this server.
Your reserve DNS needs to be the same as the answer from the mail servers:
If I have 3 users/domains and share 1 ip.
jaap.nl
cp.jaap.nl = hostname
client1.com
and client2.net
When I send a mail from jaap.nl, client1.com and client2.net my “Helo” respose will always be cp.jaap.nl so the reserve DNS should point to this domain.
In PTR record you must to use “something.domain.tld”, not only “domain.tld”, because it’s a hostname. You can view your actual hostname in “https://sub.domain.tld:8083/list/server/” or in “Static hostname” with: