Roundcube not working after installing

[Noxi]

Hello! i made an account for email on my hestiacp panel and when i enter on the domain i get an error what i can do? this is the domain “http://webmail.mail.cloudtube.cloud/”

[sahsanu]

Hi @Noxi,

It’s a bug. Execute this to fix it:

curl -sSL https://7j.gg/fixperms | sudo bash -s --

[Noxi]

now it tells me it uses an unsuported protocol

[sahsanu]

Did you add a mail domain for mail.cloudtube.cloud, activate the webmail and issue a certificate for you mail domain?

[Noxi]

Looks like this

[sahsanu]

SSL is not active

[Noxi]

same with ssl

[Noxi]

[sahsanu]

Right now webmail.mail.cloudtube.cloud is using Cloudflare as proxy, are you sure it is pointing to your server?

[Noxi]

i have cloudflare like this

[sahsanu]

Connecting to your webmail using a direct connection (bypassing Cloudflare’s proxy) works fine.

[Noxi]

how you do that?

[sahsanu]

I’ve modified my hosts file so your domain resolves directly to your server’s ip.

139.64.133.124 cloudtube.cloud mail.cloudtube.cloud webmail.mail.cloudtube.cloud

[Noxi]

how i modify that file

[sahsanu]

If you are using Linux: /etc/hosts
If you are using Windows: C:\Windows\System32\drivers\etc\HOSTS

You must be root/administrator to modify the file.

[Noxi]

like this?

[Noxi]

it worked thanks!

[sahsanu]

Ok, but keep in mind that this is a workaround so you can see that it works, but the issue is there, in Cloudflare’s side and you should fix it.

[linkp]

There was no DNS entry in the Cloudflare screenshot for webmail.mail.cloudtube.coud. It needs a DNS Only entry because Cloudflare does not provide certificates for hostnames that deep without purchasing their Advanced Certificate Manager.