RRD graphs not being generated

1

I haven’t used these graphs in a while, as I normally have other means of monitoring servers. However I just dropped by to look at the page, and all the graphs are missing. Just a blank page, for daily, weekly, monthly etc.
The rrd directory has some suspiciously empty files. Don’t know if this is normal or not

/usr/local/hestia/web/rrd $: ls -hal
total 36K
drwxr-xr-x  9 root root 4.0K Jul 20  2021 .
drwxrwxr-x 34 root root 4.0K Aug 12 04:54 ..
-rw-r--r--  1 root root    0 Aug 24 17:55 daily.rrd
drwxr-xr-x  2 root root 4.0K Jul 20  2021 db
drwxr-xr-x  2 root root 4.0K Jul 20  2021 la
drwxr-xr-x  2 root root 4.0K Jul 20  2021 mail
drwxr-xr-x  2 root root 4.0K Jul 20  2021 mem
-rw-r--r--  1 root root    0 Aug 24 13:55 monthly.rrd
drwxr-xr-x  2 root root 4.0K Apr  8  2022 net
drwxr-xr-x  2 root root 4.0K Jul 20  2021 ssh
drwxr-xr-x  2 root root 4.0K Jul 20  2021 web
-rw-r--r--  1 root root    0 Aug 24 17:55 weekly.rrd
-rw-r--r--  1 root root    0 Aug 24 07:55 yearly.rrd

v-list-sys-rrd 
TYPE             VAL_1  VAL_2  VAL_3  TIME        DATE
----             -----  -----  -----  ----        ----
LA               8      1      -nan   2023-08-24  00:05:00
MEM              1      4      5      2023-08-24  00:05:00
ETH0             4      6      -nan   2023-08-24  00:05:00
TAILSCALE0       0      0      -nan   2023-08-24  00:05:00
APACHE2          2      -nan   -nan   2023-08-24  00:05:00
NGINX            6      -nan   -nan   2023-08-24  00:05:00
MAIL             6      -nan   -nan   2023-08-24  00:05:00
MYSQL_LOCALHOST  3      0      -nan   2023-08-24  00:05:00
SSH              0      -nan   -nan   2023-08-24  00:05:00

Anyone else experiencing this? I looked at two servers, and both seemed to be affected.

2

That is ok, those files are just control files to control diff times.

Checking the output of your ls commands they look ok, seems v-update-sys-rrd is running fine in your system.

You should check nginx log files in /usr/local/hestia/log/ to know what is going on when you try to view the graphs from HEstiaCP Web UI.

Also, using a clean browser could help too

3

Data looks fine.

We generate the data via ChartJS maybe there is an javascript error?

4

Have now tried a third server. Same thing.
/usr/local/hestia/log/nginx-access.log has a load of 401s

11.20.57.17 - - [25/Aug/2023:10:50:56 +0800] GET /list/rrd/?period=monthly HTTP/2.0 "401" 574 "https://hestia.abc.com.
ph:1234/list/rrd/" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.0.0 Safari/537.3
6" "-"
11.20.57.17 - bc [25/Aug/2023:10:50:56 +0800] GET /list/rrd/?period=monthly HTTP/2.0 "200" 3565 "https://node.bcms.co
m.ph:9090/list/rrd/" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.0.0 Safari/537
.36" "-"

Tried in Chrome browser and Brave Browser without success. However when I used an incognito browser window, the graphs appeared. Probably the last time I looked at this page was with the old style graphs – the js style ones were new to me – so I’m guessing its something to do with that.

In developer tools I see the attached messages.

js_10-57
js_10-57752×380 40.3 KB

5

That would explain why the graphs not work if they don’t want to load in …

6

Do you use authentication like:

“http://{user}:{password}@example.com”

7

That looks like it. Good find! I use basic auth on hestia control panel to stop brute forcing.
I’ll try a few things to bypass it, and report back here.
Also, strange that it works in a Private browsing/incognito window. They must do something differently.