SFTP (Connection has been unexpectedly closed)

[internet]

I tried connecting with WinSCP but everytime i connect the popup comes and says “Server sent command exit status 127. Cannot initialize SFTP protocol. Is the host running an SFTP server?“

can any one tell be how can i connect to root of my server? i am migrating from webuzo to hestia control panel. everything is done except mail folder transfer. i checked using file manager but there is no file created in mail so i had to ssh to root and check and found that the mail folder is located in home/user/mail/example.com

i want to connect to sftp so i can transfer the file. please help

[sahsanu]

As root:

sed -i 's/internal-sftp-.*/internal-sftp/' /etc/ssh/sshd_config
systemctl restart ssh

And try again.

[internet]

thanks for reply but is this safe to run? I just want to be sure it won’t open any security risk or allow hacking. Also, did this issue happen because I installed Hestia the wrong way, or is it a normal fix?

[sahsanu]

It’s safe and it’s a known bug.

[internet]

the issue is solved, thankyou soo much. by the way can you please tell me why in file manage i cannot have access to mail file? why i have to access sftp to transfer mail?
in hestia file manage i see there is a mail folder but its empty

[sahsanu]

For security and privacy reasons, the mail directory is owned by root, and other users only have execution permission (drwxr-x--x root root mail), so they cannot read its contents."

❯ namei -l /home/user1/mail/example.net/postmaster

f: /home/user1/mail/example.net/postmaster
drwxr-xr-x root  root  /
drwxr-xr-x root  root  home
drwxr-xr-x user1 user1 user1
drwxr-x--x root  root  mail
drwxrwx--- user1 mail  example.net
drwx------ user1 mail  postmaster