Showing internal server error

Community Support
1

while i am trying to access my login link https://144.00.1…:8083/list/web/, showing Internal Server Error
…
Oops! Something went wrong.
The server encountered an internal error or misconfiguration and was unable to complete your request.
Error Code: 500
…
Please help me to reslove this issue

thanks

2

Check /var/log/hestia/nginx-error.log

1 Like
3

i have putty but i dont know how to check this log using putty pl help

4

Try this command in ssh cli :
cat /var/log/hestia/nginx-error.log | more
Or better…
less /var/log/hestia/nginx-error.log

5

also please be sure you’ve read trough this: Please read this, before you start!

6

Connect to your server via SSH using putty or any other terminal.
You can also use windows cmd to connect to your server via SSH.

Once you are connected, run the suggested commands.

7
Status: Connecting to xxxx.xxx.xxx.105…
Response: fzSftp started, protocol_version=11
Command: open [email protected] 22
Status: Using username admin.
Error: Could not connect to server
8

i can connect using putty but i downloaded filezilla and tried, getting this error

9

ubuntu@hcp:~$ cat /var/log/hestia/nginx-error.log | more
cat: /var/log/hestia/nginx-error.log: Permission denied

10

ubuntu@hcp:~$ /var/log/hestia/nginx-error.log
-bash: /var/log/hestia/nginx-error.log: Permission denied

11

anybody can help me pl

12

Use sudo or run as root