Maikl
February 4, 2023, 10:04am
1
Hi all!
when trying to write to email [email protected] through the mail server on hestia, we get the answer:
Action: failed
Final-Recipient: rfc822;[[email protected] ]
Status: 5.0.0
Remote-MTA: dns; mail.hetzner.company
Diagnostic-Code: smtp; 550 Please use a fully-qualified domain name for HELO/EHLO
how to fix? because you need to communicate with hoster support
ScIT
February 4, 2023, 10:28am
2
Reads like you’re not using a fqdn? Vaildate you hostname.
Maikl
February 4, 2023, 10:40am
3
cat /etc/hostname
email.domain.tld (changed for security)
p.s. the hostname was set before the control panel was installed, and a reverse dns zone was added - so I don’t even understand what could be the matter!
ScIT
February 4, 2023, 1:20pm
4
check the exim mainlog, probaly somewhere is a invalid fqdn set.
Maikl
February 4, 2023, 4:25pm
5
2023-02-04 22:23:15 1pOLJr-00Goxt-5o <= [email protected] ********** H=email.domain.tld (webmail.) [127.0.0.1] P=esmtpa A=dovecot_login:[email protected] ****** S=983 [email protected] ************
2023-02-04 22:23:19 1pOLJr-00Goxt-5o ** [email protected] R=dnslookup T=remote_smtp H=mail.hetzner.company [213.133.106.242] X=TLS1.3:ECDHE_SECP256R1__RSA_PSS_RSAE_SHA256__AES_256_GCM:256 CV=yes: SMTP error from remote mail server after pipelined end of data: 550 Please use a fully-qualified domain name for HELO/EHLO
2023-02-04 22:23:19 1pOLJv-00GoyJ-3J <= <> R=1pOLJr-00Goxt-5o U=Debian-exim P=local S=2528
2023-02-04 22:23:19 1pOLJr-00Goxt-5o Completed
2023-02-04 22:23:19 1pOLJv-00GoyJ-3J => info <[email protected] **********> R=localuser T=local_delivery
2023-02-04 22:23:19 1pOLJv-00GoyJ-3J Completed
Maikl
February 4, 2023, 4:27pm
6
here is the whole part of the log
eris
February 4, 2023, 4:44pm
7
Trying 142.132.xxx.xxx...
Connected to email.domain.com
Escape character is '^]'.
220 Ubuntu-2004-focal-64-minimal
How does /etc/hosts/ look like?
Maikl
February 5, 2023, 11:39pm
9
there was an error in the hosts (I confess) there was a default name … Thank you for pointing out my inattention!
system
Closed
March 7, 2023, 11:39pm
10
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