Strange problem with webmail

Community Support Mail
1

Hi to all, i have two domains, the one can access the webmail (roundcube) the other not i get this:

image
image806Ă—432 9.07 KB

Any idea what to check ?

2

Hi @leros2004,

I would say that you should modify the perms due a bug but if you say one works and another no… you should check the logs for that domain:

chown -R hestiamail:www-data /etc/roundcube/
find /etc/roundcube/ -type f -iname "*php" -exec chmod 640 {} \;
chown -R hestiamail:www-data /var/lib/roundcube/
chown -R hestiamail:www-data /var/log/roundcube/
1 Like
3

That was fast !!
Thank you, your recommendation fixed the problem.
I also checked the logs (before i tried your solution) at: webmail.domain.gr.error
and the error is:
2024/05/30 01:39:28 [error] 705#705: 683 FastCGI sent in stderr: “PHP message: PHP Warning: Undefined array key “temp_dir” in /var/lib/roundcube/program/lib/Roundcube/rcube_config.php on line 233; PHP message: PHP Warning: Undefined array key “temp_dir” in /var/lib/roundcube/program/lib/Roundcube/rcube_config.php on line 233; PHP message: PHP Warning: Undefined array key “drafts_mbox” in /var/lib/roundcube/program/lib/Roundcube/rcube_config.php on line 243; PHP message: PHP Warning: Undefined array key “junk_mbox” in /var/lib/roundcube/program/lib/Roundcube/rcube_config.php on line 243; PHP message: PHP Warning: Undefined array key “sent_mbox” in /var/lib/roundcube/program/lib/Roundcube/rcube_config.php on line 243; PHP message: PHP Warning: Undefined array key “trash_mbox” in /var/lib/roundcube/program/lib/Roundcube/rcube_config.php on line 243; PHP message: PHP Warning: Undefined array key “log_driver” in /var/lib/roundcube/program/lib/Roundcube/rcube_config.php on line 247” while reading response header from upstream, client: 8..., server: webmail.*.gr, request: “GET / HTTP/1.1”, upstream: “fastcgi://127.0.0.1:9000”, host: "webmail..gr", referrer: "http://webmail.i.gr"

the same error keeps repeating

Rh

4

You are welcome, but if one domain didn’t work the other too, it’s strange that one works and the other doesn’t.

Those are warnings.

Show the output of these commands:

grep -rE 'temp_dir|drafts_mbox' /etc/roundcube
ls -la /etc/roundcube/
ls -la /var/lib/roundcube/