Subdomain subdomain.domain.tld dont receive mails

[soguor]

Hi.

I created a subdomain (subdomain.domain.tld), I can send mails but no receive. The symbolic link on /etc/exim4/domains/ is created correctly.
subdomain.domain.tld → /home/%USER%/conf/mail/subdomain.domain.tld

The mails on domain.tld fully woks ok! I miss something on configuration?

Thanks for your help.

[sahsanu]

Hi @soguor,

@soguor

I can send mails but no receive

What is the error you get when trying to send mails to your domain?

[soguor]

Hi @sahsanu.

Don’t appears error on logs and the sender dont receive an email reject error.

[sahsanu]

Then we need to know the actual domain name to know what’s going on.

[soguor]

The domain is arsem.ar and the subdomain es contacto.arsem.ar. Actually works on different servers, but i tried on the same server. Also I tried on lab with other domains.

[sahsanu]

telnet mail.contacto.arsem.ar 25
Trying 179.41.3.160...
telnet: Unable to connect to remote host: Connection refused

Seems you are rejecting connections to port 25.

[soguor]

Yes, It should only work on webmail. By webmail, sends ok, but don’t receive. On the main server (arsem.ar), the ports are available and I have the same problem. :S

[sahsanu]

@soguor

Yes, It should only work on webmail

Sorry but mail doesn’t work that way, a webmail is a mail client that sends/receives messages using a mail/imap/pop3 server, if no one can contact your mail server, you won’t be able to receive mails.

[soguor]

Yes, I Know it. I moved the subdomain to the domain’s server(rollback). In this server, they allowed all the ports but don’t receive mails. Also tried view the content on /home/%USER%/mail/contacto.arsem.ar and don’t have any mail.

Thanks @sahsanu for the help.

[sahsanu]

@soguor

I moved the subdomain to the domain’s server(rollback). In this server, they allowed all the ports but don’t receive mails

Well, on that server, connections to port 25 are also dropped.

$ telnet mail.contacto.arsem.ar 25
Trying 51.161.34.61...
telnet: Unable to connect to remote host: Connection timed out

[soguor]

I opened the ports.

[sahsanu]

Ok, now do you get an error when sending mails to your domain?

[soguor]

Nothing.

[soguor]

In this server, the other domains send and receive well.

[sahsanu]

Tell me a mail account that exists in that server for your domain contacto.arsem.ar and I’ll try to send a mail

[soguor]

Thanks. The mail account is [email protected]

[sahsanu]

I’ve sent a test mail and your server received it.

[soguor]

Yes, I received the mail. Thanks for your help!