The php service is down several times a day

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1

The php service is down several times a day.
When the service goes down I have to start the service manually and it works immediately. Then minutes, hours can pass and it falls again.

Can you help me find my problem?

I have version 1.6.9 of Hestia Panel and it has happened to me with php8.1-fpm and php7.4-fpm which I use.

Operating System: Ubuntu 22.04 (x86_64)
Server: vps 300 contabo

As an annex, the service that I always have down but at the moment it is not a problem is clamav-daemon.

Please your help,

2

I think it would be nice to see the logs. Most likely there is an answer why the service stops.

1 Like
3

Hello!

It happens that the logs are not registering the service falls, if when I start them manually. I have reviewed them before consulting here.

I think the problem is that I only have 4 GB of ram and the server runs out of memory and kills the service.

However, it would be ideal for the hestia panel logs to record these failures.

Anyway thanks for answering.

4

Its not hestia which is in charge, hestia just combines different, already existing services - if php fpm doesnt log the crash, we cant change anything - because its php fpm, so you would need to reach out to php.net.

Usualy memory limit should not directly kill a service, it should start to use the swap (and getting slow).

Have a look at the logs again, maybe syslog contains some informations.

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5

To temporarily patch it up, you can issue systemdctl --edit php8.1-fpm and insert:

[Service]
Restart=on-failure
RestartSec=300
StartLimitBurst=3
StartLimitInterval=2h

To auto-restart the service.

1 Like
6

Xeruf, Thank you for the answer, I will implement it immediately.

7

It also happens with clamav-daemon not just PHP. And the log still does not record the service outages.

8

How much of system memory do you have?

9

4 GB

According older bench marks

10

If I would need to guess: probaly ram full and no swap file.

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11

This is why I asked, since I couldn’t run server with clamav on 4GB, it swapped all the time.

12

the point is on “no swap file”, this would lead to crashes - with swap you’re right, would make it slow.